unknown reason for deduction of balance

Complaint

0
shankar G
Country: India
i recharged my airtel prepaid with 110 rs and got talktime of rs 100 and i recharged my sms pack with 61 rs... suddenly i got reduced 26 rs from my balance... can anyone help me to fix this problem....
!
my mobile number is 9677149006

Comments

  • 0
    Airtel Presence
    Namaste Shankar,  

    This is to inform you that your concern listed on 30 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com.
            
    Regards        
    Saurav Ahlawat    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd    
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    airtel
    Namaste Shankar,

    We would like to inform you that your concern listed 30 April 2013, has been resolved. Should you have any queries please contact airtel customer service at airtelpresence@in.airtel.com.

    Regards
    Deepak Mohod        
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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