Deactivation of Service
Complaint
Ashwani Sehgal
Country: India
Hi,
The video store call service has been activated on my mobile phone no. 9810193750 without my knowledge and I am being charged for this service. I do not want this service and i do not wish to pay for the same. So please deactivate this service from my phone and intimate me at the earliest.
Thanks
Ashwani Sehgal
The video store call service has been activated on my mobile phone no. 9810193750 without my knowledge and I am being charged for this service. I do not want this service and i do not wish to pay for the same. So please deactivate this service from my phone and intimate me at the earliest.
Thanks
Ashwani Sehgal
Comments
This is with reference to your post dated 2 July 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 2 July 2016.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.presence@airtel.com
Look forward to hearing from you.
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.presence@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd