Redwing Chesapeake store not honor coupon after two trips to store 60 miles.
Complaint
Benjamin Butler
Country: United States
Visited my closest Redwing store in Chesapeake , Va on 11/22/14. Mr Taylor said my usual #2263's were out of stock. I asked were there any sales coming up, he said if I come in with coupon on Black Friday that I could order in store and get 20% off. I visited the store today, 11/28 and spoke to Mr. Taylor and he said the policy changed on Tuesday and they would not honor the coupon on special order! I just made the second 30 mile round trip to the store from Suffolk,Va and no discount as stated on 11/22 by the same person. I have been a Redwing customer for 10 + years and this is how I was treated. Unbelievable that they would let me walk out without remedy. Very disappointed in the store and service.
Ben
Ben
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