Getting charged by Vita Power ( bad scam with proactiv)

ComplaintsHealth & BeautyVita Power and Proactiv

Complaint

0
Virginia Alonzo
Country: United States
I have the identical complaint.  I am being charged $35.82  every month without authorization.
And all this only because I ordered proactive.... Called Vita Power at 1-828-650-7025 and actually talked to a life person but when I called again today. That number had been disconnected, very strange !

Thanks Proactiv, will never order from them again =) ~

Comments

  • 0
    tj
    You are dealing with a "health product" cramming scam.

    Dispute unauthorized charges through your bank, and block the card number or close the account due to fraud to prevent additional fraudulent charges.  Follow up with a written dispute or fraud affidavit sent to your bank's dispute address.

    Do NOT waste your time trying to get your money back from any scam through the scammer.  Always immediately file a bank dispute, as that is usually the only way you will ever get your money back.  If you leave your account or card number active, you can expect additional monthly charges, probably around $58 to $150, until you get wise and shut it down.  The couple buck charge was just a teaser to get your account number, and a test that it was valid.

    The game they will play is to try to delay your bank dispute past the 60 day FRB Reg. E or FCBA dispute period, after which your bank will be unlikely to be able to get your money back.  To do this they will use various excuses, like "mailing an information packet" that never comes, "cancelling your membership" but they lose the "cancellation" so monthly charges continue, requiring you to get, and send in, a "refund request" that never has any effect, having to call a "refund number" that is ignored, or the cancellation "lost", etc...
  • 0
    pat123
    Your scam is related to the "cardholder services" scam. Google it/follow Facebook group since there is more of us getting the "cardholder services" scam than any of their others.  They are deceptive in that, all of their scams only target a small number of us.

    As for the person who keeps getting charged every month. CANCEL YOUR CREDIT CARD NOW, IT WILL NEVER END.

    Connecting glue is the following:

    vitahealth.virtualcollector.net

    and

    cardholder.virtualcollector.net

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