CAn`t send text but charged money for it

Complaint

0
Jack
Country: India
Why can`t I send text/SMS to Pakistan ?  But at the same time I am being charged ??

Comments

  • 0
    airtel
    Namaste (Jack),
     
    This is to inform you that your concern listed on 18 Sep 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence  


    We assure you that we are committed to resolving the issue to your satisfaction

    Regards        
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd    
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  • 0
    rahul
    mr.jack i m facing the same problem......wow yes they charge us everytime 5 rupees msges go bt arnt delivered there..same is the case with mtnl,voda,aircle,,,n they cannot resolve it.some years back i had airtel too n they told me ki pakistan main to roaming bhi available nahi hai to sms kaise jaegeeee???...i feel like complaining against them in trai...plz keeep me also updatedd with wats happeneing wid youuu...r u now able to send themmm plzzzz tell meeeeeee

    rahul
    loveprem17@yahoo.com
    07503329769

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