Unnecessary deduction/ Pay Back

ComplaintsCellphone ProvidersSkillderby Game service

Complaint

0
Mangala Habbu
Country: India
Why are the cellular providers accepting fraud gamesites which we have not subscribed for ??????????????
Please deactivate this on my cell no.8888123419 (Idea) and pay back all the deduction made.

Comments

  • 0
    Idea Cellular
    Dear Customer,

    We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

    Thanks & Regards,
    Customer Care, Idea Cellular
  • 0
    IdeaCellular
    Dear Customer,

    We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

    Thanks & Regards,
    Customer Care, Idea Cellular
  • 0
    ideacellular
    Dear Customer,

    We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the WAP download plan assigned. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular
  • 0
    swapnil
    How can you flat out say that whatever charges are levied to our account are valid and justified.
    When a person is saying he does not know whether he has asked for a service in the first place you are bound to give some explanation as when he ordered; what he ordered was there any proof for his order. Just saying it is what is there in your record is not enough and we may need to get the proper authorities to look into such gross dereliction of policies.

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