SCAMMERS UN PROFESSIONAL!!!!
Complaint
Yvette
Country: United States
I called them back in March 2019, The first time I had ever called this Place US MATTRESS.COM !!
The people who work there ONLY want to make a quick sale take your money and RUN!
The sales people CONTINUE harassing me leaving messages and there phone number to call back !
I return the call once and told KEVIN THE PERSON WHO CONTINUOUSLY CALLED ME THAT... my husband and I are not ready to make a purchase at the time BUT YET HE continuously kept calling me and leaving me messages that i should call him at his direct number,
When I finally called AGAIN on May 27,2019 he answered the phone as I began to ask questions about TWO mattresses I may be interested in and I wanted to know the specs about one mattresses... when I asked about the another mattresses he told me to hold on and placed me on hold.came back to the call and told me he had to go because he was very busy and he HAS two other lines he had to pick up and had to go!!
He NEVER finished helping me or addressing my questions and concerns I had about the mattresses he then ASKED me if I was going to make a purchased today... I stated that I was going to had he giving me the courtesy to answer my questions he began to bully me over the phone by saying I had called back in March and received my credit card and NEVER made any purchase I explained to him my husband and I where waiting for the new Beauty Rest C, K and the L to hit the stores so we can try them out it took some time before the stores received them so we where not going to give over $ 3,000 to US MATTRESSES . COM for any MATTRESSES we had not tried out yet!!
He then began to tell me that he was in a store In Michigan and he was not a call center so with that said he stated if a customer walks into the store he MUST hang up the phone with the caller!!!
He also stated that they are very busy and asked me AGAIN if I was going to make a purchase.
POINT AND CASE IF YOUR NOT READY TO JUMP AND BUY A MATTRESSES FROM US MATTRESSES.COM
IMMEDIATELY DO NOT CALL THEM BECAUSE THEY WILL NOT TAKE THE TIME TO HELP YOU ALL THEY WANT IS THE $$$$$$$$$$$$$$$$ AND THEY WILL NOT GIVE THE CALLER THE COURTESY TO EXPLAIN THERE PRODUCTS!!!
DO NOT BUY FROM US MATTRESS. COM!!! ITS ALL ABOUT MONEY AND NOT GIVING THE CUSTOMER THE TIME AND CARE THERE ENTITLED TO HAVE ESPECIALLY WHEN YOUR ABOUT TO SPEND $ 3000 ON A MATTRESS!!!!
The people who work there ONLY want to make a quick sale take your money and RUN!
The sales people CONTINUE harassing me leaving messages and there phone number to call back !
I return the call once and told KEVIN THE PERSON WHO CONTINUOUSLY CALLED ME THAT... my husband and I are not ready to make a purchase at the time BUT YET HE continuously kept calling me and leaving me messages that i should call him at his direct number,
When I finally called AGAIN on May 27,2019 he answered the phone as I began to ask questions about TWO mattresses I may be interested in and I wanted to know the specs about one mattresses... when I asked about the another mattresses he told me to hold on and placed me on hold.came back to the call and told me he had to go because he was very busy and he HAS two other lines he had to pick up and had to go!!
He NEVER finished helping me or addressing my questions and concerns I had about the mattresses he then ASKED me if I was going to make a purchased today... I stated that I was going to had he giving me the courtesy to answer my questions he began to bully me over the phone by saying I had called back in March and received my credit card and NEVER made any purchase I explained to him my husband and I where waiting for the new Beauty Rest C, K and the L to hit the stores so we can try them out it took some time before the stores received them so we where not going to give over $ 3,000 to US MATTRESSES . COM for any MATTRESSES we had not tried out yet!!
He then began to tell me that he was in a store In Michigan and he was not a call center so with that said he stated if a customer walks into the store he MUST hang up the phone with the caller!!!
He also stated that they are very busy and asked me AGAIN if I was going to make a purchase.
POINT AND CASE IF YOUR NOT READY TO JUMP AND BUY A MATTRESSES FROM US MATTRESSES.COM
IMMEDIATELY DO NOT CALL THEM BECAUSE THEY WILL NOT TAKE THE TIME TO HELP YOU ALL THEY WANT IS THE $$$$$$$$$$$$$$$$ AND THEY WILL NOT GIVE THE CALLER THE COURTESY TO EXPLAIN THERE PRODUCTS!!!
DO NOT BUY FROM US MATTRESS. COM!!! ITS ALL ABOUT MONEY AND NOT GIVING THE CUSTOMER THE TIME AND CARE THERE ENTITLED TO HAVE ESPECIALLY WHEN YOUR ABOUT TO SPEND $ 3000 ON A MATTRESS!!!!
Post a new comment