Poor service
Complaint
P.ManiKumar
Country: India
I had purchased an Air conditionor (split AC) of model NO:AST 18Q/HDC on 20.01.2006. Only once the dealer (SRI LAKSHMISAINADH ENTERPRISES,10-4-12/A,Fortgate,RAJAHMUNDRY) has arranged for service. OK it was not an issue. I had lodge a compliant on 23.05.2009 as my AC is not functioning. But even today ie.,01.06.2009 it was not rectified. Once service man came and he checked the AC and told that I Will come tomarrow. But no response even today. I would have been get it done it by the outside party. But compressor is still in warranty period. Plese do the needful at the earliest. The only option left is to approach consumer forum.
Expecting early reply/service.
Regards,
MANIKUMAR.P
3-13-63/7,Balajipet,
RAJAHMUNDRY,
EAST GODAVARI DISTRICT,ANDHRAPRADESH,
SOUTH INDIA
Expecting early reply/service.
Regards,
MANIKUMAR.P
3-13-63/7,Balajipet,
RAJAHMUNDRY,
EAST GODAVARI DISTRICT,ANDHRAPRADESH,
SOUTH INDIA
Comments
THIS IS THE DETAIL WHICH I HAD BOUGHT THE AC FROM YOUR COMPANY.BUT IAM NOT SATISFY WITH YOUR PRODUCT. IAM FACING LOT OF PROBLEMS PAST 2 YEARS.IT CANT BE RECTIFIED SO U PLS ACCPET MY REQUEST AND ATTEND THE PROBLEM AS SOON AS POSSIBLE.
BOUGHT DATE : 18/4/2007, SERIAL NO. A117PZBP301344T, MODEL NO.AS18WBXTL, BALAJI'S, ADMINISTRATION OFFICE # 26 B, OFFICERS LINE, LAKSHMI GARDEN, VELLORE 632 001. BILL NO. 1985
PAST TECHNICIAN ATTENDED DATE : 10/07/2008
THIS IS THE DETAIL WHICH I HAD BOUGHT THE AC FROM YOUR COMPANY.BUT IAM NOT SATISFY WITH YOUR PRODUCT. IAM FACING LOT OF PROBLEMS PAST 2 YEARS.IT CANT BE RECTIFIED SO U PLS ACCPET MY REQUEST AND ATTEND THE PROBLEM AS SOON AS POSSIBLE.
BOUGHT DATE : 18/4/2007, SERIAL NO. A117PZBP301344T, MODEL NO.AS18WBXTL, BALAJI'S, ADMINISTRATION OFFICE # 26 B, OFFICERS LINE, LAKSHMI GARDEN, VELLORE 632 001. BILL NO. 1985
PAST TECHNICIAN ATTENDED DATE : 10/07/2008
THIS IS THE DETAIL WHICH I HAD BOUGHT THE AC FROM YOUR COMPANY.BUT IAM NOT SATISFY WITH YOUR PRODUCT. IAM FACING LOT OF PROBLEMS PAST 2 YEARS.IT CANT BE RECTIFIED SO U PLS ACCPET MY REQUEST AND ATTEND THE PROBLEM AS SOON AS POSSIBLE.
BOUGHT DATE : 18/4/2007, SERIAL NO. A117PZBP301344T, MODEL NO.AS18WBXTL, BALAJI'S, ADMINISTRATION OFFICE # 26 B, OFFICERS LINE, LAKSHMI GARDEN, VELLORE 632 001. BILL NO. 1985
PAST TECHNICIAN ATTENDED DATE : 10/07/2008
THIS IS THE DETAIL WHICH I HAD BOUGHT THE AC FROM YOUR COMPANY.BUT IAM NOT SATISFY WITH YOUR PRODUCT. IAM FACING LOT OF PROBLEMS PAST 2 YEARS.IT CANT BE RECTIFIED SO U PLS ACCPET MY REQUEST AND ATTEND THE PROBLEM AS SOON AS POSSIBLE.
BOUGHT DATE : 18/4/2007, SERIAL NO. A117PZBP301344T, MODEL NO.AS18WBXTL, BALAJI'S, ADMINISTRATION OFFICE # 26 B, OFFICERS LINE, LAKSHMI GARDEN, VELLORE 632 001. BILL NO. 1985
PAST TECHNICIAN ATTENDED DATE : 10/07/2008
THIS IS THE DETAIL WHICH I HAD BOUGHT THE AC FROM YOUR COMPANY.BUT IAM NOT SATISFY WITH YOUR PRODUCT. IAM FACING LOT OF PROBLEMS PAST 2 YEARS.IT CANT BE RECTIFIED SO U PLS ACCPET MY REQUEST AND ATTEND THE PROBLEM AS SOON AS POSSIBLE.
BOUGHT DATE : 18/4/2007, SERIAL NO. A117PZBP301344T, MODEL NO.AS18WBXTL, BALAJI'S, ADMINISTRATION OFFICE # 26 B, OFFICERS LINE, LAKSHMI GARDEN, VELLORE 632 001. BILL NO. 1985
PAST TECHNICIAN ATTENDED DATE : 10/07/2008
THIS IS THE DETAIL WHICH I HAD BOUGHT THE AC FROM YOUR COMPANY.BUT IAM NOT SATISFY WITH YOUR PRODUCT. IAM FACING LOT OF PROBLEMS PAST 2 YEARS.IT CANT BE RECTIFIED SO U PLS ACCPET MY REQUEST AND ATTEND THE PROBLEM AS SOON AS POSSIBLE.
BOUGHT DATE : 18/4/2007, SERIAL NO. A117PZBP301344T, MODEL NO.AS18WBXTL, BALAJI'S, ADMINISTRATION OFFICE # 26 B, OFFICERS LINE, LAKSHMI GARDEN, VELLORE 632 001. BILL NO. 1985
PAST TECHNICIAN ATTENDED DATE : 10/07/2008
I bought the Window AC 1.5 ton from Samsung dealer akansha international kochar market ludhiana on 12/7/09. On 14th august I complained about low cooling and noise problem. On 15th the service engineer visited and confirmed gas leakage.
I asked custmer care to look into the matter and get replacement done as this is BIG problem and that too in just 2 months. In return he said its a small probelm..it happens every day.. (rellay bad on samsung part if it happens every day). He said he will get back to me. Untilll monday no one called me back . I reached my dealer again and asked him what help he has done. he said "I will not do anything it is the company who will take care of the matter, It's the company who does the replacement and not dealer." I said the customer care says dealer will do tha replacement.
he said " ASK THEM TO GIVE U IN WRITING THAT DEALER WILL CHANGE THE AC..AND IF THEY DARE DO SO THEA ALSO TELL THEM THAT THEY HAVE TO BEAR THE CONSECUENCSUS." such a nice answer? such a nice dealer? I am applused to hear such a answer.
I parchased sumsung mobile s8plus 6 may 2017 model no sm=g955fd 64 gb I mail send my.galaxy@sumsung .com 10may2017 but no repay my mail. imei no. 357852/08/010290/1. S/n RZ8j40mgpct EXpecting early reply/service regards. Inderjit singh mob no 9464890055. Nawanshahr pin code 144514 date 14may2017
I parchased sumsung mobile s8plus 6 may 2017 model no sm=g955fd 64 gb I mail send my.galaxy@sumsung .com 10may2017 but no repay my mail. imei no. 357852/08/010290/1. S/n RZ8j40mgpct my email id :inderjitdhanota@gmail.com EXpecting early reply/service regards. Inderjit singh mob no 9464890055. Nawanshahr pin code 144514 date 14may2017.