charged my credit card scam

ComplaintsHealth & BeautyNu-Bodi

Complaint

0
Marge Ryan
Country: United States
I ordered a free trial sample of Acai Berry supplements for $3.95. It was sent to me with a paper ,printed on one side, from Customer Service thanking me for my ordering the free sample. 3 weeks later I received a sample of Nu-Bodi Hoodia with Green Tea, which I did NOT order. This came with the same Customer Service thank you but this one had a statement on the back side stating that I agreed to receive Nu-Bodi for a free 14 day trial...NOT...and that if I do not call to cancel I would be charged $87.31 every 45 days. I called to complain and was told that they will only refund me half of the charge for something I DID NOT order. I would like to know how much money they have scammed and how many people have been scammed by them.

Comments

  • 0
    Jude
    I too ordered a free sample of Acai Berry for $3.95.  I too received the same printed paper.  I have been trying to call to cancel any further orders and cannot get through to them.  THE LINE IS ALWAYS BUSY!!!!
  • 0
    tj
    The "embarassing health problem product" billing scammers should be aware of this recent conviction:

    http://ap.google.com/article/ALeqM5iRwWKqK8FgMRhFIP8bgARsaYx54wD92QONF00

    From the Associated Press
    August 28, 2008

    "Ohio company owner gets 25 years in fraud case
    By TERRY KINNEY – 23 hours ago

    CINCINNATI (AP) — A business owner convicted of defrauding customers seeking male sexual enhancement products and a variety of herbal supplements was sentenced Wednesday to 25 years in prison.

    Steve Warshak, 42, founder of Berkeley Premium Nutraceuticals, also was ordered to pay $93,000 in fines. He was convicted in February on 93 counts of conspiracy, fraud and money laundering.

    Federal prosecutors accused the company of bilking customers out of $100 million through a series of deceptive ads, manipulated credit card transactions and refusal to accept returns or cancel orders.

    U.S. District Judge S. Arthur Spiegel ordered the company, along with other defendants, to forfeit more than $500 million. He said it was impossible to calculate exactly how much money was lost by customers, so he accepted a figure based on how much Warshak and the company took in.

    Berkeley distributes various products alleged to boost energy, manage weight, reduce memory loss and aid sleep. The company's main product, Enzyte, which promises sexual enhancement, has ads featuring "Smiling Bob," a happy man with an exaggerated smile.
    "
  • 0
    Megan
    I recieved the trial bottle, and then was billed almost $90 for the second bottle which I did not order and did not agree too. When I called, I remained on the line for almost an hour and spoke to someone. I was told that they could no nothing to refund me. At this time I cancelled my order with them. And, just tonight I see a second $90 withdrawal from my bank account for what I am assuming is another unwanted bottle AFTER I spoke to a representative on the phone and cancelled. What can be done?? How can this company just keep taking my money every month??
  • 0
    Nancy Holbert
    I ordered a SAMPLE of the Pure Acai Berry back in September for $3.95.  About a week later I received another package in the mail, which I did not open, and returned it at the Post Office window.  On September 22, 2008 there was a debt from my checking account for $90.02, which was done without my permission. I discovered this error in October when a purchase I was making was denied.  I called the Customer Service number 1-877-350-8512 on October 31, 2008 around 8:04am and spoke with a girl named Angela.  She told me she would process the refund for $89.31 and gave me the confirmation number.  I never received the refund, so I called again on November 13, 2008 at 2:06pm and got another girl named Angela, she was the second one, and was told I would have the refund by November 19, 2008.  To this day I have not received the refund that is owed to me.
  • 0
    Liz
    I too ordered the free sample and thought I was just paying for shipping.  When I received the email that I had been signed up for something, I immediately called and cancelled.  They assured me my card would not be charged.  A month later, $89 was charged by Diet Offer Store.  I called and they would not refund my money.  I am furious!!  What can be done??

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