Gprs related
Complaint
Neeraj
Country: India
Dear
sir aapko meri trf se pranam. Sir meri koi bhi problem hoti h to aapke customer care 198 me call krta hun but mujhe whan se koi help nhi milti. Is liye aapke airtel se nirash ho rh hun. Sir aapke agent jo night me call pickup krte h o mujhe thik se jankari nhi dete maine lgbhag 1month phle call kiya th to mujhe btaya gya ki mere mobile pr you tube nhi dekh skta jbki mera handset nokia x2-01 h. Aur isme mai achi trh se video dekh pata hun but sir abhi kuch problem ho rhi h. Kyuki mai jb bhi you tube open krta hun to mujhe ye responce milta ....no responce tray agin agr meri problem solve kr skte h to thik ..other voice mujhe majboran no port krna pdega...
Your user
neeraj kumar
sir aapko meri trf se pranam. Sir meri koi bhi problem hoti h to aapke customer care 198 me call krta hun but mujhe whan se koi help nhi milti. Is liye aapke airtel se nirash ho rh hun. Sir aapke agent jo night me call pickup krte h o mujhe thik se jankari nhi dete maine lgbhag 1month phle call kiya th to mujhe btaya gya ki mere mobile pr you tube nhi dekh skta jbki mera handset nokia x2-01 h. Aur isme mai achi trh se video dekh pata hun but sir abhi kuch problem ho rhi h. Kyuki mai jb bhi you tube open krta hun to mujhe ye responce milta ....no responce tray agin agr meri problem solve kr skte h to thik ..other voice mujhe majboran no port krna pdega...
Your user
neeraj kumar
Comments
This is with reference to your post dated 23 November 2013. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.presence@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 23 November 2013.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.presence@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33