Unsolicited Phone Calls from Ace Renting
Complaint
Sean
Country: United States
I would like to register a complaint about Ace Renting (www.acerenting.com). I am a landlord, and published an ad in the local newspaper and on Craigslist. This company "specializes in database management" (according to one of their support reps) and probably got my phone number from the newspaper ad.
My cell phone number is registered on the National Do Not Call Registry, and yet they called me twice using an automated dialer. After the first call, I submitted a request to not be called using their online form, and I emailed them the same request. This did not stop them from calling me again (a week later), so I sent 25 emails to their customer support email address last night, and finally they have removed my number from their call list.
I called them to be sure my number was removed and to ask why the first request was ignored. They confirmed the number was removed but did not have an answer as to why I received a second call (a week after the first).
My cell phone number is registered on the National Do Not Call Registry, and yet they called me twice using an automated dialer. After the first call, I submitted a request to not be called using their online form, and I emailed them the same request. This did not stop them from calling me again (a week later), so I sent 25 emails to their customer support email address last night, and finally they have removed my number from their call list.
I called them to be sure my number was removed and to ask why the first request was ignored. They confirmed the number was removed but did not have an answer as to why I received a second call (a week after the first).
Comments
They are crap!! Won't quit calling!!!
P*** off!!!!!!
It is illegal to place autodialed calls to a cell phone, whether they are on the Do Not Call list, or not.
In the future, keep your snot-nosed, snide legalese comments to yourself! If I want legal advice, I'll hire an attorney. If I need the skid marks removed from my boxers by a butt-licker...I'll call you!
When you are using public forums, you should have respect for your neighbors and not used trashy and disrespectful words. Some websites have a policy against that and would block your filthy language. Most of us are trying to get the facts about a certain subject, in order to be better informed, so we make better decision. I know that I learn something from the "newspaper advertiser". He was informative and reasonable. But there was no profit from your angry renting. There has to be a better and more civil way to express your disagreements, without blowing your blood vessels in the process and hopefully, we can all learn something. This is the first time I am reading this message and this forum. I am a landlord, seeking information about Ace Renting, because they called us. Yours did not help me. The "landlord" comments, if true, would be helpful. But I am going to do further checks. Peace and God bless! '
I went with their special promo of $99 for "until it was rented" exposure.
I did get an email routed through them, which remains a current lead for a future lease.
I had no probs with their website, was able to edit to my liking and add photos easily.
Some of their search features don't work properly based on some web programming weaknesses.