Complaint

0
rishabh patel
Country: India
Dear Sir/Ma'am,
Today, Airtel deducted INR 70 from my prepaid number 9639645721, without my consent. A message was sent to me reading,
" VIDEO TALKIES BADA PACK has been activated. Charges: Rs.70.0 for 80 days.To use,Click [link] Biscoot-Stream original high quality songs, top indian music video streaming website, listen online mp3 songs, bollywood songs online, free music video download[/url] .To deactivate,call or SMS STOP to 155223(Tollfree) ". I didn't apply for any such pack. Please look to it.

Thanks in advance.
Rishabh patel

Comments

  • 0
    airtelpresence
    Dear Mr. Patel,

    This is with reference to your post dated 15 Feb. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.presence@airtel.com

    Regards
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.presence@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
  • 0
    airtelpresence
    Dear Mr. Patel,

    This is with reference to your post dated 15 February 2015. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.presence@airtel.com

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com

    Connect with us 24X7.  We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd

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