Complaint

0
Margaret J. Owen-Trowbridge
Country: United States
(562) 289-8141 keeps calling our home phone to say that they could help us clear up our debt. We have not asked them yo call, we have no debt, we have no credit cards. We have told them to stop calling, but they keep calling --everyday. I want them to leave us alone. I can have my attorney make them stop, but I do not know who.

Comments

  • 0
    tj
    562 area code is "Artesia, Bellflower, Cerritos, Downey, La Habra, La Mirada, Lakewood, (most of) Long Beach, Los Alamitos, Norwalk, Paramount, Pico Rivera, Rossmoor, Seal Beach, Signal Hill, Whittier"

    Why don't you call Long Beach BBB, since they might be most likely to have received the most complaints?  Alternatively, you work through the phone companies.
  • 0
    mm
    I agree- I just got off the phone with them.  I called them back 5+ times to get my number off their list.  Finally, I told the last one that I would report them to the BBB and he said my name would be taken off the list.

    If they do it again, I will keep calling them back until they get tired of my calls.  The man didn't even ask for my number to be taken off the list- he read my number to me.  I think that they just gave up when they saw my number kept coming up and I didn't want their service.
  • 0
    mm
    Forgot to mention- as soon as I asked for my name to  be taken off the list, they would hang up.  That's why I called them back so many times.  They hang up mid sentence.
  • 0
    shaz  
    im so sick of this. i am from utah and we have a reporter on the news who deals with [***] like this and he will do actual investigations on things like this and he is actually writng me back so hopefully he can solve this problem. what is the bbb number tho?
  • 0
    Wendy
    They have been calling my elderly mother constantly.  She keeps calling them back and asking them to remove her from their list.  The last time they called she said she was going to the police.  What else can be done to stop them?
  • 0
    tj
    Hanging up the moment the consumer starts to request removal appears to be the new way shady telemarketers evade the telemarketing laws.  If you request to be put on their internal Do Not Call list, they must legally comply, so they just ensure they never hear you request it.

    As for your elderly mother, contact the Longbeach Police, or Los Angeles County DA.  Indicate that their repeated harassing calls are a danger to her frail health, interfering with her sleep, and making it difficult for you to keep in contact with her so she can maintain her independence, and that they appear to be attempting to obtain her bank account information, probably to defraud her.  

    Shady telemarketers are known to specifically target people they believe they can con, including the elderly, and there are even list brokers who sell lists of such people.

    Present it as a misdemeanor "elder abuse" issue.  Calls from you might be ignored, but a call from their own local police, who could show up and arrest them, will most likely get results.  They may claim she or you never told them to stop calling, but it is harder to deny when the police call them.

    Make sure she is on the Do Not Call list.  Then she can sue them for their violations to get their attention.

    Or get a box that requires entry of a numeric code to ring through.  That tends to block all autodialers, even if your initial message tells the caller what to punch in, since autodialers are often programmed to hand up if they don't reach a person.

    Or just change her number.

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