Vehicle Warranty Expiration

ComplaintsAutomotiveDWS LLC

Complaint

0
Olive Galusha
Country: United States
please see that Olive gets taken off their mailing list.
I just wrote a small e-mail to the "Contact Us Site" they have been sending
Vehicle Warranty Expiration Notice's to my mother for a year now, she is getting very up set, thinking she has another bill to pay that she can not afford. So I wrote the following message.

"Please stop sending these "urgent notice message" to my mother, she is a very old person and can barley read them.  Every time she receives on of these she thinks it is another bill she has to pay.  As I pay all of her bills, and SHE "DOESN'T EVEN HAVE A VEHICLE", I would like for you to stop sending these to her."
(TRACKING NUMBER is: AR51205052.)

Thank you so much
Olive Galusha.
P.O.A = Power Of Attorney: Cindy Riehm

Thanking you.

Comments

  • 0
    tj
    The scam you are describing is widespread, but often particularly targetted against older people who might be conned into thinking an existing warranty from their car dealer or manufacturer is about to expire.  The scammers use scare tactics to try to panic people into providing their account information so they can charge them hundreds to several thousand dollars for some "warranty" that may be worthless.  

    They typically use both "Urgent Notice" postcards, and telemarketing calls.  If you are not at this time being bombarded with their calls, but only receiving cards, do NOT give them your phone number.


    https://complaintwire.org/Complaint.aspx/N7bZcd_cfwA8QQjKShQcEw

    The Missouri Attorney General sued several of these "auto warranty" scammers located in Missouri, and reached settlements with some.  Why don't you give the MO AG a call.  Maybe DWS is violating a settlement agreement.  

    In addition, file a complaint with the U.S. Postal Inspector, for sending deceptive advertising throught the U.S. Mail.

    And let the person you have POA for know that these cards are sent out by scammers, who don't know one way or another whether she has a car, let alone whether she has a "warranty", and they are just trying to steal her money.  Tell her the best response is to file their cards, immediately hang up on their calls if they call, and file complaints with FTC, your Attorney General, and postal authorities.

    Unfortunately, there is an increasing amount of this and other scams out there, many targetting older people who might even be more susceptable to them.  Until they are shut down, if you want her to maintain as much independence as possible without having her account drained, you had best keep close control and monitor all checks, and checking account or credit card charges, to make sure they are for legitimate bills.

    http://ago.mo.gov/newsreleases/2008/030608.htm
    "...
    Dealer Warranty Services of St. Charles, for using misleading notification letters to pressure, confuse and intimidate consumers into purchasing MVESCs they did not need. The defendant also misrepresented to consumers the cost of purchasing the MVESCs and debited the bank accounts of several consumers without authorization. The lawsuit was filed in St. Charles County Circuit Court.
    ..."
  • 0
    tj
    If you want to see what it is like working for a boiler room telemarketing scam, read here.
    https://complaintwire.org/Complaint.aspx/rPr5e4b09gC4fAjLVevyhg
  • 0
    Slingblade
    Here is one way to fight back. Call their 800 number from a land line (not your cell unless you have unlimited minutes!). Turn on your television, preferably to a sleazy shopping network, set your phone on speaker phone in front of the TV and leave it for as long as their computer will allow you to record a message. Repeat as necessary. I have cost them several hours of long distance charges and will continue until I feel better. FYI, for Automotive Warrantee Solutions of Boca Raton FL, the number is 800-376-5644.
    I have also treated them to several hours of Sunday morning religious programming.

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