Complaint

+1
Anthony Dominak
Country: United States
AVON OHIO, BURGER KING

With family & Friends.  Orderd Chrispy Chix Sandwich (MEAN).  Was eating it while watching kids play on playground.  Realized (probably too late)  that i was eating RAW chicken.  Went and tried to tell MG on duty.  Dry heaving in the store for 20 minutes.  Took 45 minutes to get $ back and fill out an incident report.  Called District manager 3 times, finally herd back form him and offered a gift card.  He said that it was probably just 2 pieces of chicken stuck together, and was an isolated incident.  Family friend also had a RAW sandwich, so it wasnt isolated.  He asked what he could do and i told him i would think about it.   Called 3 days later, did not get a response bace,  then called the next day and got a call back.  I told him that i was sick for 4 days, 2 days being Very sick.  He said that in situations like this if i went to the DR they would pay for that ant that is it,  he said since you didnt we will do NOTHING for you.  IGNORANT.  
Called the Local Health Board, ane will never eat BK again.  
If you get served raw chicken save it (which i still have mine in my freezer)  Go to the DR, and dont take there ignorance.

Comments

  • +2
    Stacey
    | 2 replies
    I can completely understand your complaint, however you might want to use spell check when you are putting things out on the web for the entire world to read.
    "finally herd back" - heard
    all your "i"s should be capital - I
    "a response bace" - assuming back
    "ane will never eat BK again." assuming and
    "take there ignorance." - their not there
    It is just an oxymoron that you would say don't take there ignorance, when you are making that statement and spell their incorrectly.  You really might want to fix it...
    • -3
      KARN replies to Stacey
      | 1 reply
      Maybe you should not be so rude!!
      • +2
        Stephanie replies to KARN
        She is not being rude. She's just stating that his spelling and grammar sucks.
  • 0
    Sick and disgusted
    | 2 replies
    I just ate at a BK in Colorado Springs at store number 5931. I got home was eating my chicken sandwich and realized the texture had changed when I was pulling the chunks of food out of my mouth I realized it wasnt just fat it was raw chicken. I had to wait 5 minutes for them to cook this chicken and now I am eating raw chicken. I will never eat at BK again I am done. Thanks BK for serving chicken sushi.
    • -3
      KAREN replies to Sick and disgusted
      You are vile
    • 0
      Cheryl replies to Sick and disgusted
      That exact same thing just happened to me tonight! Hope I don't get sick! Will never go back to BURGER KING!
  • 0
    Sick and disgusted
    Also I did report them to the county health department. They will never learn or change unless we do something about it.
  • -3
    BWAAHAHAHA
    | 4 replies
    Everything at BK is pre-processed and pre-COOKED offsite. All lies.
    • +2
      former employee replies to BWAAHAHAHA
      | 1 reply
      sorry but your statement is false I was a manager at Burger King for a couple of years and the burger patties and the chicken is not pre-cooked so you need to check yourself and your statement
      • 0
        Kim replies to former employee
        That's an out right lie.. I had not one but two chicken sandwiches today and they were both raw.. I have pictures to prove it
    • 0
      Kasey replies to BWAAHAHAHA
      I just had one today that was raw....
    • 0
      raw is raw replies to BWAAHAHAHA
      it was raw happened tome in Florida at a palm harbor i got two of the jr chicken sandwiches ..you would not believe how good raw chicken tastes but it had a slimy interior on about the third bite by then I had eaten a good bit I looked at iot went directly to the manage and showed him raw enunciated meat that was  a couple of days ago i am trying now to get a physicians appointment at VA with fever vomiting and the runs Health dept here in Florida does not seem to give a rats ass Manager said at first take my name and number then told me to get medical help they would pay but brb have to vomit again.  This is at the palm harbor Burget king
  • 0
    Camarra Criswell
    Omaha,Ne I ate a raw chicken sandwich #7 it was raw I have pictures Ive called corporate an left messages for the GM no call backs I was sick for 3 days an missed work because I had to keep going to the bathrpom. I cant believe not even a call back. Frustrated
  • +1
    Sara James
    | 1 reply
    Wow. As I am doing research on this 'food' company to see if mine was just an isolated case of food poisoning, I am shocked that this is, apparently, just their way of doing business!  I was served a raw hamburger (not just once but TWICE during the same visit) and, consequently, got sick from eating this (my only meal of the day (out of commission for days) :(  I was told by the Store Manager that he would forward the information to his insurance company and they would be contacting me....days have passed and still no contact from the insurance company. So sad.  I have the saved contaminated burger patties in my freezer; I have a microrecording of both the Manager on duty stating that she 'turned the oven down' prior to cooking my burgers because their ovens weren't working right; I have the Store Manager recorded as stating that his store is liable and asking what he could do for me and that they 'fixed the problem' so that this would not happen again and make it good for me'; I have lab results stating that the food is contaminated and food poisoning is what I experienced; I have agreed to work with the Store Manager to simply recover what I lost those days I was out sick b/c of their negligence and he agreed and referred me to wait for the insurance company to contact me but yet, I have not heard from the insurance company. At this point, I am going to have to go to an attorney and sue for more, file public health complaints and other complaints and work overtime to make sure the public is aware of the dangers of eating at Burgerking and how badly they treat their customers after causing them harm!! Enough is enough.
    • 0
      raw is raw replies to Sara James
      its negligence get a lawyer
  • 0
    Jonny
    They don't even use ovens to make their food.
  • 0
    Unhappy Customer
    My husband and I went to our local Burger King in Big Rapids, MI.  We ordered two of their Carolina crispy chicken sandwiches and about half way through my husband's he realized that the chicken was raw.  I hadn't started eating mine yet, so I cut it in half and found that it was raw in the center.  We immediately took them back to the store where we were given a full cash discount and told the manager will contact us on Monday.  I am also going to call our health department Monday morning.  I put a comment in with Burger King's website, but plan to go further with this.  Just hoping at this point that he doesn't get sick from how much he ate of it.  Was smart enough to take pictures of the sandwiches before returning them as proof as well.
  • 0
    Dissatisfied customer
    WOW how ironic!!! Chicken seems to be the big RAW problem at burger king. My friend and I took her kids to burger king right here in hurricane Utah and the chicken nuggets were raw, so my friend took them back and asked for her money back and the GM was extremely rude. And as a result of our dissatisfaction she has decided that she and her employees will not serve us or our families. So it seems like there is a chicken problem that nobody seems to want to fix. Not isolated if all the different burger kings are having the same problem..  Maybe somebody should look into it.
  • 0
    Irritated and unhappy
    My family got crispy chicken sandwiches from Burger King and halfway through my burger I realized it was raw! Completely raw, uncooked. My step moms was completely raw in the middle too, we took pictures for proof. My dad called and they wanted them back, he took them back and the manager said not to worry about getting sick. But I am terrified. I don't know if I ate some raw, it didn't look or seem like it when I was eating it until I bit into a chewy piece thinking it was fat, when I realized it was raw! I will never get their chicken again. Very disgusted. We also had to wait in the parking lot for them to make them, yet we get them raw!
  • 0
    me too!
    I got food poisoning from a breakfast croissant there a while back. Sick 3 days.  I don't eat there anymore!

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