Did not order on a monthly basis
Complaint
Fred Sprenza
Country: United States
I saw instaflex on face book for a forteen day free trial for only shipping and handling of 4.99 but my creit card was billed seventy six dollars and I just received another thirty da supply which I did not order. I will take it up with my bank.T3
Comments
With charge cramming scams, it seldom stops the fraudulent charges to dispute anything through the scammer.
Dispute fraudulent charges through your bank, and close your account due to fraud to prevent additional fraudulent charges. You can dispute unauthorized charges under FRB Reg. E for checking account debit or EFT charges, or under FCBA for credit card charges. If you dispute within 60 days of the statement date of the statement showing the disputed charges, your bank can reverse them.
We'd be more than happy to assist you with your account if you can contact us directly. You can call our customer care center at 877-869-3310 or email us at support@instaflex.com.
Thanks,
Instaflex Support
Dispute fraudulent charges immediately through your bank, under FRB Reg. E for disputing checking account charges via EFT, ACH, or debit card, or under FCBA for credit card disputes, and close your account due to fraud to prevent additional fraudulent charges. Your bank can reverse fraudulent charges showing on statements dated up to 60 days earlier than your original date of dispute.
Follow up to your bank dispute with a written dispute or fraud affidavit sent to your bank's dispute address, and file a fraud and theft complaint with your local police, FTC, your state Attorney General, and at www.ic3.gov.
Scammers will generally try to delay you with promises to "investigate", lies about how "you agreed", promises to send a "refund form", and other tactics designed to delay you past the 60 day dispute period where your bank can recover your money. That is why you MUST dispute unauthorized charges immediately through your bank.