Unable to stop the recurring Games mania charges everyday
Complaint
Narayana
Country: India
Greetings,
Though I have called up several times complaining about being charged Rs.10 everyday for games mania subscription...there has been no action on the same. I am truly fed up with this unwanted services also being wrongly charged. Look forward to put an end to this once and for all; else plan to change the service provider. Any help will be appreciated.
Thanks,
Though I have called up several times complaining about being charged Rs.10 everyday for games mania subscription...there has been no action on the same. I am truly fed up with this unwanted services also being wrongly charged. Look forward to put an end to this once and for all; else plan to change the service provider. Any help will be appreciated.
Thanks,
Comments
This is to inform you that your concern listed on 13 July 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS