unauthorized charges by naturalcures.com

Complaint

0
Cherry
Country: United States
While visiting Kevin Trudeau's Natural Cures website at www.naturalcures.com, I signed up for a "FREE" 7-day trial of the website newsletter. Within that "FREE" 7-day trial, I canceled the subscription following the website instructions. The website claims that if you cancel within the 7-days, you will not be billed. One month later, I received a charge of $9.95 on my credit card and promptly revisited the site only to find that I could not log in to it. I then sent an email to the web address provided for cancellations at cancel AT naturalcures.com, asking them to cancel the subscription and to credit my card for this unauthorized charge. I did not receive a response.

Month two comes along and I am again charged $9.95. I then contacted my banking institution and advised them that I was receiving a fraudulent charge. I completed the paperwork to halt the charges and was assured that the charge would be blocked. Lo and behold if it isn't now month three and again there is a charge of $9.95 on my account. I have re-sent an email to cancel AT naturalcures.com with a more forceful request that the subscription be canceled and my account credited for the full amount before I seek further action.

I am extremely disgusted with this entire situation as are others who have been scammed by Kevin Trudeau. What really upsets me is how Trudeau is on this crusade against the FDA because they are "lying" to us, the public, and causing untold unnecessary deaths and illnesses each year. I'd say this is an instance of the "pot calling the kettle black". Kevin Trudeau is a charlatan. He is a liar. He is a defrauder. He is no better than his enemy, the FDA. I now hope they prosecute him to the fullest extent the law allows. After all, what goes around comes around.

Comments

  • 0
    ngrabowski
    I recently purchased 2 Kevin Trudeau books over the phone.  I didn't sign up for any newsletter although a news letter was sent with my order, along with information to go online to view, which I haven't, but they also charged me 9.95 on my credit card.  I called 2 times and the office was closed, so today I've been on hold for an hour waiting for someone to pick up.... Guess what? I'll stay on the line as long as I have to to get someone to take this off my bill
  • 0
    robert
    i just found out that they had charged me 78 dollars on my credit card and its been almost a year if not that long since i bought his books. needless to say i am very very irritated and they are going to hear from me tomorrow to put my $78 back in the back. this guy should be prosecuted beyond the full extent of the law. people like that just makes me want to lose all faith in people you know?
  • 0
    jeff
    i think that son of a [***] should burn in hell i've had some very similar charges. [***] him
  • 0
    Sameer Swarup Jindal
    I bought the book and have the charges on the credit card i researched and found the real number to call, its 800-215-0063 good luck to you all in getting your money back !

    ~Cheers
  • 0
    deborah mclaughlin
    i am also one that has been scanned  ripped off and continues billed now the numbers that u call say that their phone system  is under restructure but they continue to bill any help with this matter would be helpful to me also
  • 0
    Josh E
    I bought the books about a year ago, have never been able to "login" to my online account OR connect with customer service people by phone.

    Another $59.50 charge was debited off my Visa the other day.

    I have attempted numerous times to get ahold of Natural Cures by email, and by phone.  However, I am unable to find a phone # to contact anyone at the company.  

    The website does not list any phone #.  This is not congruent with an Open, Honest, Direct and Respectful business.  Not providing any phone # to contact people directly within the business

    I have canceled that Visa card and requested a new one after speaking with my Visa`s security branch, effective today which will stop the payments to Natural Cures.  I will be making a complaint to the BetterBusinessBureau and other Consumer groups regarding this issue.

    This is not an easily accessible company to contact once you have purchased from them.  In my opinion that is why they can make a lot of money.

    If I would be able to contact them or have been replied to, I would not have any problems with NaturalCures.com
  • 0
    vicki
    I received two emails today saying myself and my son purchased 2 books. I did not purchase any books.

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