Scam
Complaint
Rachael Watson
Country: United States
Saw the ad on tv, called to order, before I completed order, told the lady I wanted to check the company out first. She stated she would send the product anyway and I could pay for it when it got there. I told her don't send it twice, she hung up on me. DO NOT ORDER FROM THIS COMPANY...SHADY!!!!!!
Comments
Immediately contact your bank to dispute fraudulent charges, and close the account due to fraud to prevent additional fraudulent charges. Follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.
File fraud complaints with FTC, your state Attorney General, and at www.ic3.gov
Do NOT trust any cancellation or refund promises, as such scams will say anything to delay you past the 60 day FRB Reg. E or FCBA dispute periods during which your bank can just yank back their stolen money. Dispute with your bank, and follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.
Do NOT use checking accounts, debit cards, or check cards for any payments to anyone you do not know and trust. Limit their use to payments to trusted creditors such as rent, mortgage, utilities, etc. Use only credit cards for retail or online payments, as the fraud protections are stronger and it is less disruptive to block credit card numbers when fraud occurs.
I told them NO THANKS
I googled SKO-Brenner- American and found where they were involved in collection policies that had caused them a law suite in California.
I googled Arizona State Attorney General's Office and I called them and the next day I received the forms to fill out to file a complaint against SKO-Brenner-American. In a few days I received a letter from the Attorney Generals office saying they were attempting to contact SKO-Brenner American in New York.
I just received a letter from the Attorney Generals office saying my case with SKO-Brenner- American was closed. I owe them nothing, Thanks to the lawyers in the Attorney Generals Office in Phoenix AZ.
This costs me nothing and I did not even have to go to court. I figure I really got justice fast with very little effort
on my part.
What I dont understand is why the credit card companies, who get these complaints dont cut them off from their system, unless they are in bed with them , too.
I was told I would be signed up for an automatic probiotics program and declined. I was told I would be signed up for a grocery and "value coupons" discount program and declined. I was told I would be automatically signed up for a gas card and declined. When I said "the answer to every question about additional products is no" I was told "bear with me" and the trial subscription offers continued. I asked for assurances that I was not being signed up for anything else and Alex acknowledged with some disappointment that this was the case. Alex was cordial and accomodating, but the pitch was fierce and relentless. The entire call lasted 25 minutes. I googled the company, read about the repeated unwarranted charges on customer credit cards and automatic side offer commitments and became concerned. I blocked and cancelled my credit card 10 minutes after the call as a precaution. I will return the product and pay the $9.99 shipping should it arrive, or send a money order for the $21.79 and keep it. I will never respond to a TV ad this way again.