Cheapoair is NOT CHEAP...it will COST YOU!

ComplaintsTravelCheapoAir.com

Complaint

0
Bettie Hays
Country: United States
I booked a roundtrip flight to Maine for Christmas.  Had all the flights purchased through Cheapoair.com (after all they gave me a $10 discount.)  I read Pros and Cons about Cheapoair online, but just said to myself....people complain about everything.  Well, today Cheapoair changed my perfectly acceptable departure time from 1:20pm to 6:00am.  My family and I live 2 hours from this airport.  That would mean we would have to leave our home at 2:00am to get to the airport by 4:00am to get on the 6:00am flight.  Also, (and this is the biggie) the connecting flights did not match up.   The connecting flight left 2 hours before our flight would have made it to that connecting airport.  Are KIDDING!  We would have had to spend the night in an airport between our destinations or get a hotel for the day in a “connecting flight city”!    Two children are involved in the trip!  When I told Cheapoair that all this craziness was not ACCEPTABLE, I was referred to the airlines (cause there was more than one airline involved in this escapade).  When I spoke directly with the airlines, I was quoted a price of $430 more to get a flight that "made sense" time wise and had a connecting flight in the same day.  
Feeling like a fool ‘cause I had saved up the money for this trip for myself and my family, now I did not have enough money to go myself ‘cause I was not going to disappoint my family.
I canceled all my reservations with the airlines and ultimately Cheapoair.  I did not trust Cheapoair to get me anywhere!  I made new reservations with the one reputable airline involved (minus myself); and out of this deplorable situation Cheapoair made $125 for nothing but a heartache, but, …..Cheapoair had given me a $10 discount.
Beware….’cause an experience with Cheapoair is NOT CHEAP!
Staying-At-Home for Christmas Grandmother

Comments

  • 0
    DoXuanMai
    I have the same problem, could you help me to get the problem to the executive level of Cheaponair to resolve the problem. Any contact number would help. Thanks

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