Shipping unordered products
Complaint
Darrell Coplen
Country: United States
I get a call from the shipping department to verify my address and after telling them I want no additional products they ship some anyway and claim it was 1/2 of an order from before and they bill me.
Comments
Dispute unauthorized charges through your bank, and block the card number or close the account due to fraud to prevent additional fraudulent charges. Follow up with a written dispute or fraud affidavit sent to your bank's dispute address.
Do NOT waste your time trying to get your money back from any scam through the scammer. Always immediately file a bank dispute, as that is usually the only way you will ever get your money back. If you leave your account or card number active, you can expect additional monthly charges, probably around $58 to $150, until you get wise and shut it down. The couple buck charge was just a teaser to get your account number, and a test that it was valid.
The game they will play is to try to delay your bank dispute past the 60 day FRB Reg. E or FCBA dispute period, after which your bank will be unlikely to be able to get your money back. To do this they will use various excuses, like "mailing an information packet" that never comes, "cancelling your membership" but they lose the "cancellation" so monthly charges continue, requiring you to get, and send in, a "refund request" that never has any effect, having to call a "refund number" that is ignored, or the cancellation "lost", etc...
File fraud complaints with FTC, your state AG, and at www.ic3.gov
me today with the same bull crap and I yelled at them! I told them that I did not order anything from them and I'm not accepting anything from them. Then he's going to say that I didn't receive my complete order so I have to accept this package! I told him no I don't and hung up on him!
He called from a Los Angelos Number 818-885-0511