cancelled my car

Hi Everyone. PLEASE DO NOT USE THIS COMPANY. MY flight was delayed by two and a half hours which was completely out of my control. When I arrived at Manchester airport to collect they sold on my car FOR WHICH I PAID FOR IN FULL. They only hold the car for one hour. I mean they work at a international airport and delays happen all the time. Don't they check to see where I am. What is the point of giving them my flight details when I book the car and don't use them. EVERYBODY PLEASE DO NOT USE THESE PEOPLE.What's freaking me out the most is I did get a full refund for the car they sold on. Thanks I guess. I then hired another car which I then paid more for because it is now short notice. When I arrived at Budget/Avis with a reference number they told me there were no cars available and they found it strange that they managed to book one. PLEASE REFUND ME THE MONEY I PAID for a car that was not available. I then had to pay AGAIN directly with Budget/Avis for a car at a much higher category at Rentalcars.com had let me down. PLEASE REFUND me or I will keep posting on social media sites.