Unauthorized purchase on my account
Complaint
Cassandra Cosgrove
Country: United States
Digital River
9625 West 76th Street
Eden Prairie, MN 55344
United States
866-585-3251
I did some research on the internet to find a phone number to this co. and came up with the information above. Originally the agend could not find any charges under the card # that it was charged on. With further research under email address and first and last name they were able to assure me that the order has already been cx and surpressed. Someone tried to by an antivirus software program with 2 yrs subscription for $344.14. Not once, not twice but 4 times!!!!!!!! All 4 have been canceled ------Do not take no for an answer with this company if they were able to charge your card they can find it and reverse it! They had difficulty finding my card because the info on the card did not match the purchasers info. I also suggest you check with your bank to make sure all charges have been surpressed and reversed. Live, Learn, Dont do it again. Hope this post helps someone! :)
9625 West 76th Street
Eden Prairie, MN 55344
United States
866-585-3251
I did some research on the internet to find a phone number to this co. and came up with the information above. Originally the agend could not find any charges under the card # that it was charged on. With further research under email address and first and last name they were able to assure me that the order has already been cx and surpressed. Someone tried to by an antivirus software program with 2 yrs subscription for $344.14. Not once, not twice but 4 times!!!!!!!! All 4 have been canceled ------Do not take no for an answer with this company if they were able to charge your card they can find it and reverse it! They had difficulty finding my card because the info on the card did not match the purchasers info. I also suggest you check with your bank to make sure all charges have been surpressed and reversed. Live, Learn, Dont do it again. Hope this post helps someone! :)
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