Unsolicited text messages
Complaint
Sherry Ware
Country: United States
I am receiving unsolicited text messages and I WANT THEM TO STOP!!!!!! I get them at all hours of the day and night. I have replied "stop" and I've called to try and get them stopped but they're still coming in daily. My next course of action is to contact the BBB to see if they can help.
Comments
You may have to turn off your cell phone text service, or change your number, as text spam is usually sent by scammers that ignore laws.
Example of what happened recently: http://www.ftc.gov/opa/2011/02/loan.shtm
NetTangerine Inc.
2225 E. Bayshore Road
Suite 200
Palo Alto, CA 94043-3220
Tel: (650)641-0184
Fax: (866)723-2155
contactus@nettangerine.net
I called them up and spoke with a person called Amy. She admitted that her company owns the web site doublemypayday.com. She stated that they do not directly send SMS messages from her company, it must be some affiliate of theirs that is doing non-compliant things. She did not want to admit a direct responsibility for the text message we all receive, but my argument was that they should be controlling their affiliates. She admitted that this is not something they want happening either as it damages their brand image.
She promised to investigate who is doing this, and NetTangerine would shut them down.
I promised to Amy that I will post this information on every complaint site I can get my hands on.
I suggest everybody gives a call to NetTangerine Inc Tel: (650)641-0184 and complains about the SMS messages. I'm sure the more calls they receive, the more motivated they are in finding out and shutting down which ever affiliate of theirs is doing this.