Guthy-Renker charged credit card for Proactiv without authorization

ComplaintsHealth & BeautyGuthy-Renker & Proactv Solution

Complaint

0
X Lin
Country: United States
I made one order for Proactiv Solution Product and authorized the total $25.90 (including shipping) charging it on my credit card.
But Guthy-Renker keeps sending me additional set of Proactiv Products and changed each one for $49.87, without my authorization, and those additonal products are not what I wanted.
I will never order the Proactiv Solution product from them again!!!

Comments

  • 0
    tj
    Dispute this immediately with your bank as a FRAUDULENT CHARGE, and close your account to prevent future fraudulent charges.  Follow up with a WRITTEN DISPUTE to your bank, sent to the dispute address on your statement.  Make sure they receive it in less than 60 days from the statement date showing the disputed charge to preserve your FCBA rights.

    File complaints with FTC and your state AG.

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