No product and no refund of purchase

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Complaint

0
Angela Weickart
Country: United States
I have been calling this company for over a month now to get my 101 dollars back.  I ordered NCIS season 1-5 collection and after 2 weeks called the company when I did not recieve my order, they said they were having a problem with their shipping department, so i canceled the order and asked for my money back, 2 days later I received a email stating that my order has been shipped.  so i called again and again and again. i have still not recieved the dvd's or my money back and i am getting very frustrated.

Comments

  • 0
    tj
    There are reports that they are selling pirated (illegal, unauthorized) DVD copies.

    http://www.ripoffreport.com/reports/0/396/RipOff0396118.htm
    http://www.complaintsboard.com/complaints/dvdmdtv-c120576.html

    Either they failed to ship, regardless of what their email claims, or it may be that what they shipped was illegal copies, which may have been seized by Customs.  If you paid them using a credit card, file a fraud dispute with your bank to reverse the charge.
  • 0
    jamie jensen
    same thing happened to me i ordered deadwood seasons 1-3. when i got them they wont play its like they are warped. i e-mailed them and asked where to send them for a replacement they said "keep them we will send you all 3 seasons.i ordered it in nov of 08 and here it is march 09 they are no longer responding to my e-mails and go figure there 1-866-568-3177 number is disconected

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