objection Letter
Complaint
bouzeher mouhamed Ridha
Country: Algeria
Dear Sir
Iam Mr :Bouzehr Mouhamed Ridha, a Star Alliance member at your Agency "Miles&smiles".
I want to proclaim about the difficulties ,I have faced during my journey from Algeria towards China then Turkey.
So,I have booked for the flight :Ticket N°:ETKT 235249023013637
Booking Ref:Amadus:YXYAYE,Airlines:TK/PR2GXG
Where the returne was from Shanghai :PUDONC TK 0027 D 01AUG2245 D1 BRRT On 21 July ,But I changed the returne distination from Shanghai to HongKong:TK 0071 D01 AUG 2305 D1 BRRT towards Istanbul.
Yet, when I desided to come back from there"HongKong" they told me that my ticket was not valid what obliged me to buy another ticket N°:2352464956535
Booking Ref:RR2GXG
Fare :17812HKD
Although my ticket was valid and i had the right to use it, So why I was obliged to pay twice for that, Any way I did so.
In Istambul also I found another problem,in which they put me in the economic class instead of the business class where I booked and where I supposed to be,all this happens to me without any recompence overall Iam a diabetic,as Iam a member from your Elite membership; possess also the Elite Card n°:TK 349146606 and by the way there is a mistake on my first name written on the card, instead of writing Ridha you wrote Ridna ,I hope to take it into consideration.
Eventually and honestly i was disapoined because unfortantly I did not find neither the previleges nor the good services you were talking about, though you were praising for the Agency services and the Elite specific previleges as well as
We look to hear from you sooner
Best Regards
Iam Mr :Bouzehr Mouhamed Ridha, a Star Alliance member at your Agency "Miles&smiles".
I want to proclaim about the difficulties ,I have faced during my journey from Algeria towards China then Turkey.
So,I have booked for the flight :Ticket N°:ETKT 235249023013637
Booking Ref:Amadus:YXYAYE,Airlines:TK/PR2GXG
Where the returne was from Shanghai :PUDONC TK 0027 D 01AUG2245 D1 BRRT On 21 July ,But I changed the returne distination from Shanghai to HongKong:TK 0071 D01 AUG 2305 D1 BRRT towards Istanbul.
Yet, when I desided to come back from there"HongKong" they told me that my ticket was not valid what obliged me to buy another ticket N°:2352464956535
Booking Ref:RR2GXG
Fare :17812HKD
Although my ticket was valid and i had the right to use it, So why I was obliged to pay twice for that, Any way I did so.
In Istambul also I found another problem,in which they put me in the economic class instead of the business class where I booked and where I supposed to be,all this happens to me without any recompence overall Iam a diabetic,as Iam a member from your Elite membership; possess also the Elite Card n°:TK 349146606 and by the way there is a mistake on my first name written on the card, instead of writing Ridha you wrote Ridna ,I hope to take it into consideration.
Eventually and honestly i was disapoined because unfortantly I did not find neither the previleges nor the good services you were talking about, though you were praising for the Agency services and the Elite specific previleges as well as
We look to hear from you sooner
Best Regards
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