Square deactivated my account no notice

ComplaintsScamsSquare

Complaint

0
BayPharm.com
Country: United States
After using Square for over a year with zero problems, today I attempted to charge a customer card and Square would not accept the charge.  I signed into my account and it said "account permanently deactivated." There was no notice, nothing.   I always thought highly of Square - but now.  No way....I am convinced they are no better than PayPal or Intuit.  Horrible way to conduct business.  I hope they go under.   If you are thinking of signing up with Square - read my post and others who have been unfairly treated.   If you still sign up then don't cry when they cut you off with no notice....

Comments

  • 0
    FitnessUser
    | 3 replies
    I ran into this same exact issue today....tried to run a card, told me to activate my account. Logged in online and it tells me my account has been permanently deactivated and won't give any additional details...
    • 0
      Aaron replies to FitnessUser
      | 1 reply
      That happened to me in august. It said 90 days later my funds would be transferred to my bank account. Did you get your funds 90 days later?
      • 0
        angie replies to Aaron
        Just happed to me.  Did you get your funds back after 90 days?
    • 0
      Sheri replies to FitnessUser
      Same thing happen 2 me .. wth
  • 0
    Jeff
    SAme here, I just notice my account has been permanently deactivated and won't give any additional details...Monthly I proccess over 8k in transaction an today my account has ben deactivate...I had read a lots of complains from other people.
  • 0
    william
    They just de-activated my account as well, no notice and no way to get ahold of them except some sad excuse for a auto-reply email saying they will get back to me.. Company is crap!
  • 0
    BT
    Same thing.  No deposit today for nearly a grand.  Signed in to find out why and account permanently deactivated.  Bull [***]!!!  Charges were authorized!  This is organized fraud on their part.
  • 0
    bret
    found out today my acct for my business was deactivated today no reason, cant call them , have been going back and fourth with them on twitter, they claim they cant call someone who doesn't have a active acct, well no [***]. has anyone received their money ?  or is square just keeping it .
  • 0
    jason
    dec 18, 2017
    square deactivated my account for my business today for no reason and told me i wont get my money until march
  • 0
    Kathy
    Square dectivated my acct on 3/29. Within the last 30 days the 633.00 they froze  has disspeared. How do we go about getting this money back. Anyone know?

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