Awful service and customer support. Waste of time and money
Complaint
Dale Smith
Country: United States
I thought I canceled my agreement with TollFreeMax 6 months ago. I thought wrong. They continued to bill me. I emailed again to billing@tollfreemax.com - they kept billing me. I called them at 877-8888-MAX, and told them I want to cancel, they hung up on me.
I called them again and they referred me to their service agreement which I don't remember agreeing to in the first place. The agreement has a cancellation procedure where I can only cancel if I fax them my cancellation request and pay a cancellation fee. None of that I have in my original agreement.
The service is absolutely horrible. I had dropped calls, static and delays.
Stay away from this company!
TollFreeMax.com (aka Toll Free Max, TollFreeMax)
2063 North Lecanto Highway
Lecanto, Florida 34461 http://tollfreemax.com/
I called them again and they referred me to their service agreement which I don't remember agreeing to in the first place. The agreement has a cancellation procedure where I can only cancel if I fax them my cancellation request and pay a cancellation fee. None of that I have in my original agreement.
The service is absolutely horrible. I had dropped calls, static and delays.
Stay away from this company!
TollFreeMax.com (aka Toll Free Max, TollFreeMax)
2063 North Lecanto Highway
Lecanto, Florida 34461 http://tollfreemax.com/
Comments