Complaint

0
G
Country: United States
They call our number once a day or more- recorded message asking us to return the call.  When we return the call, the recording states that they cannot accept calls. We tried about 3 more times at different times of day to find out waht it was about. When we did connect, a recorded message said it was a collection agency for Washington Mutual.  The message said we owed "0" dollars.  They continue to leave messages every day.  We received a call today and the woman was rude trying to track down our daughter and demanded her number.  We did not give it to her.  She gave my husband another number to have our daughter call her back on- 800-847-2460.  We did not call that number.

Comments

  • 0
    Kevin Gray
    If you feel you are being harassed you can look up the guidelines in the Fair Debt Collections Practices Act.  Collection companies are supposed to follow a number of policies but I don't think many of them do.  If you feel they are violating the FDCPA you should contact the Federal Trade Commission and the Attorney General in your state and/or file a lawsuit.
  • 0
    hate er solutions
    there are so many complaints about er solutions that mine will probably go unnoticed. i as well have received several calls from er solutions,all day even though no one is at home, sometimes every hour on the hour. when i call the number back from the caller id i am told that i can not leave a message on that line and am immediately disconnected. i was finally able to talk to a real person by the name of c.j. jones who must not realize that rude and nasty is part of her job description  because she was actually nice and quite helpful. also when your own employees write comments apologizing for the treatment they have to give customers you know it has to be a terrible company to work for. after talking to ms. jones i was able to determine that the debt was mine and i don't have a problem paying it. i feel sorry for all the people who receive constant harrassing phone calls. i guess i am one of the very few lucky ones.
  • 0
    THE MAN
    ITS NOT HARRASEMENT WHEN YOU OWE MONEY, IF PEOPLE WOULD PAY THIER BILLS THEN THEY WOULD RECIEVE THE CALLS, IM SO SICK OF PEOPLE THAT OWE MONEY BUT DONT WANT TO BE CONTACTED ABOUT PAYIN IT BACK
  • 0
    unemployed
    You low life minimum wage earning piece of#%^@*@ People who have recently lost there jobs, paid their bills. Up until they had to file for unemployment that pays 1/10 of what they used to earn. Lets see you try and make your house, car, utility, credit cards, food, gas payments on $450.00 a week. Oh I forgot you don't even make that. I hope you loss your f###ing JOB. A@@hole!!
  • 0
    Lee Y
    I have received 2 phone calls from this company regarding a bill from Verizon.
    I have spoke to Verizon about this, and they cannoit see any problem, but these calls keep coming.  Now that I have tracked down these people, I will now alert Verizon as to their practices.  
    And there is ZERO balance on this account, per Verizon, and I told ER to NEVER call me again,I pay my bills.
  • 0
    GG
    Way too many complaints against these scumbag companies and their employees for it to be a bunch of people who don't pay their bills.  I got those "collection calls" for an account that I did not have.  So little c0c#suc#3r stop dreaming that all these people need to pay their bills.
  • 0
    model
    [***] it thugg life . [***] all these companies . i dont really give a [***] about .. er solutions . .or anyother companies .they keep calling me . .about debts . and [***] . when i never had credit . or had a bank accounts . lol . .dum fools .
  • 0
    EC FAM
    kr0nicmindz@aol.com <-- . myspace. . .<-- . add add .
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  • 0
    rocklyn
    screw u
  • 0
    annoyed
    i just discovered how to block calls on my phone and have added these numbers to the list.  The message is unintelligible and I can barely make out the last name of the person their asking for.  Since I've read all over the Internet that they are a bunch of [***] and will not stop calling I decided not to waste my energy trying to tell them that they have the wrong number.
  • 0
    responsible bill payer
    ignorant fool.......there are hardworking people who sometimes need extra time, and some ghetto [***] fool harrassing my husband and I calling us liars is not appropriate.....You cannot, just speak to anyone anyway you want when working for a professional company.  Yes its called harrassment.
    and im sure your so perfect that that you pay every single thing on time and with perfection?  you probably live at home with your mother.
  • 0
    nickodemus
    Got a call from this company at 9am on a Saturday morning.  I couldn't sleep last night and was still up at 5 so they robbed me of needed sleep and now I'm wide awake.  I owe no one any money and pay my bills on time or early.  They probably cross-referenced my address with the person I bought my house from who got behind on his bills.  That has been happening a lot lately. I didn't answer the phone when I saw it was a junk call. I am on the Do Not Call list.

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