I have a blemish on my credit report due to someone opening an account with my name and social security number. Calling the Verizon billing and fraud department is a never-ending circle!
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tj
Is this actually put on your credit reports by Verizon, or was it put there by AFNI, who handles their outsourced "customer service", debt collection, and also has bought a bunch of their old bad accounts?
There are many reports (in the thousands) of AFNI attempting to collect these old Verizon debts from the wrong people, including reports of AFNI placing damaging information on the credit reports of people who never had a Verizon account.
There are also reports that when consumers call AFNI to dispute accounts they have no knowledge of, AFNI refuses to provide proof of the debt, but instead demands that consumers prove it is "identity theft" or else pay them. This appears to be a tactic they are using to coerce payments on unproven debts rather than provide validation in response to consumer disputes.
Have your verified with Verizon directly (not AFNI), that your SSN was actually provided when the account was opened?
What dates was this account allegedly opened?
To what city, at what address, were bills allegedly sent?
Did you live at that address during the period the account was active?
Comments
There are many reports (in the thousands) of AFNI attempting to collect these old Verizon debts from the wrong people, including reports of AFNI placing damaging information on the credit reports of people who never had a Verizon account.
There are also reports that when consumers call AFNI to dispute accounts they have no knowledge of, AFNI refuses to provide proof of the debt, but instead demands that consumers prove it is "identity theft" or else pay them. This appears to be a tactic they are using to coerce payments on unproven debts rather than provide validation in response to consumer disputes.
Have your verified with Verizon directly (not AFNI), that your SSN was actually provided when the account was opened?
What dates was this account allegedly opened?
To what city, at what address, were bills allegedly sent?
Did you live at that address during the period the account was active?