Buyers club and offered gas cards
Complaint
Vicki Jeanine Eastman
Country: United States
Both Budget Savers and TLG took unauthorized amounts from our checking account. TLG did a refund but Budget Savers refused.
Basically, my husband got a fast talking person asking him to participate in a club that would get him a gas card for $100. He called me and we both tried to cancel out. They said that we had to wait for 4 to 7 days when our paperwork came and then we could cancel. When the paperwork came we called and cancelled the account. They gave us a transaction number. Then one week later TLG took 19.95 out of our checking account. I called and they returned the amount. Two days later Budget Savers did the same thing only for 24.95 and we called them. They said we had to apply for a refund, gave us a cancellation number and said they would send a form to fill out. At this point we called our bank and showed them all the complaints we had found on line as well.
Our bank closed the account and moved us to a new account. I got a form for applying for a cancellation form from Budget Savers. They are a joke.
I doubt we will ever get cent from them.
Basically, my husband got a fast talking person asking him to participate in a club that would get him a gas card for $100. He called me and we both tried to cancel out. They said that we had to wait for 4 to 7 days when our paperwork came and then we could cancel. When the paperwork came we called and cancelled the account. They gave us a transaction number. Then one week later TLG took 19.95 out of our checking account. I called and they returned the amount. Two days later Budget Savers did the same thing only for 24.95 and we called them. They said we had to apply for a refund, gave us a cancellation number and said they would send a form to fill out. At this point we called our bank and showed them all the complaints we had found on line as well.
Our bank closed the account and moved us to a new account. I got a form for applying for a cancellation form from Budget Savers. They are a joke.
I doubt we will ever get cent from them.
Comments
If you let them run out the 60 day dispute window with promises, you will get stuck. In addition, if you keep your account open, or fail to block your card number, you may get additional fraudulent charges.
I never receive anything from them also.