IRREGULARITY IN CASH TRANSACTION

ComplaintsAppliancesAquaguard (Infinity WP System-1224103016091732)

Complaint

0
PRATAP KUMAR MOHANTY
Country: India
From:-
CUSTOMER ID : 1008258708
Pratap Kumar Mohanty
Arc Qtr 4r-57, (123 Arc)
Post : Charbatia-754028
Dist:Cuttack (Odisha)

Date :     10 July 2012

IRREGULARITY IN CASH TRANSACTION
Dear Sir,

1.    It is to intimate that I took the privilege of acquiring a Aquaguard (Infinity WP System-1224103016091732) against Order No 186029325 after paying an amount of Rs.9590/= (Rupees None thousand five hundred ninety only) in cash.

2.    Item was delivered and total cash collected by your representative Shri Prashant Kumar Behera (CSS Code-9024308) on 03 May 11.

3.     On receipt of Tax invoice (NO:1861100446 Dtd 03 May 11) it is revealed that an amount of Rs.8590/= (Rupees Eight thousand five hundred ninety only) has been shown as having receipt against purchase of said goods which is contrary to the amount actually paid through invoice / calculation sheet handed over to me at the time of delivery.

4.     The matter has been communicated to your representative but of no response. It was also communicated to manager Cuttack (Odisha) through telephone 0671/2312730 but no one finds to be responsible to resolve the issue.

5.     An early action is anticipated to regularize the issue.

    Thanking you.

Pratap Kumar Mohanty

Comments

  • 0
    Eureka Forbes
    Dear Mr. Pratap Kumar Mohanty,

    We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.  
    We have made a note of your complaint and your Customer ID Number. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.

    For any further assistance please feel free to write in.

    Regards,
    Eureka Forbes Team
  • 0
    Eureka Forbes
    Dear Mr. Pratap,

    We have not heard from you for a while now. If you are still facing the trouble, we request you to provide us with your contact details.

    Regards,
    Eureka Forbes Team

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