Waste of $$$

ComplaintsFitness CentersChange Fitness LLC, Plymouth, MI

Complaint

0
Cautious Consumer
Country: United States
"Trainer" (aka Kristi) spends majority of time on her blackberry during sessions. She cancels sessions last minute because she has a 2nd job, has to move, or just because the wind blows. Kristi experiences a different crisis every week...She has hired 2 new "trainers" both of whom have no experience. One is her sister the other is still in school. She does not tailor the program to the individual needs of the client. In fact, she has every client to do the same workout. She would rather instruct classes verses conducting personal training sessions. SAVE YOUR HARD EARNED $$$$ and go anywhere but Change Fitness in Plymouth, MI. It is a waste of time and money!!

Comments

  • 0
    here is the truth
    1- I'm actually one the trainer there and even if i'm about to finish school this work is part of my program of study( this is part of my intership)
    2- this past client of Change fitness forgot to mention that she always has been the first one to cancel or not showing up for training; and then complain that there is no space for her on the schedule already booked. Well she is not the center of the world, other people scheduled training too, so when somebody cancel it has to take what is available.
    3- Having assisting to the lastest training sessions that this client had left, I can thruthfully said that the sessions where made for her level and capacities, but she never understand that workout doesn't get done by standing there and refusing to do simple exercises, that was suppose to help her with her goals.
  • 0
    Change Fitness LLC Owner!
    This is the owner of Change Fitness, AKA Kristi. In December my business partner who was selling training under the table and pocketing all of the money, left with all of our cash and left me with all of his clients(the one who complained above is one of them). So yes I took on two other jobs to support myself until I could get Change Fitness back on it's feet =) I admit I cancelled on this particular person twice due to my other jobs which was wrong of me; but it was either that or close the studio down and leave all of my clients and my ex-partners clients with no trainer and no refund(because I had no money). The particular client above was the only one during those two months that left Change Fitness and I'm happy to say that all of my other clients have stuck by my side very happily! Change Fitness now has 4 trainers and 1 cardio instructor(yes it's my sister and she could kick your butt!) If you are reading this and aren't convinced call me and I'll give you a free class pass and one free training session to prove that this individual clearly doesn't know Change Fitness at all. (734) 757-0833. Thanks for reading! =) Kristi
  • 0
    J.H.
    I persoanlly am not a client of Change Fitness LLC yet but have many friends who are. I have only heard great and positive things from them in reguards to Change and it's staff. I'm sorry to read that this particular person was unsatisfied. I hope they are able to find what it is they are looking for, but I hope to be a CHANGE client soon.
  • 0
    R.L.
    I am one of the clients screwed by Kristi's old business partner...Kristi has worked really hard to accommodate all of his old clients!  She’s great!  I have an ankle injury and she always modifies the workout so that I can still get a great ass-kicking! :)  The classes offered are great too!  Thank you Kristi for your hard work in continuing to keep Change Fitness open!

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