Failure of Physicians Choice to mail Prostate medicine
Complaint
J. H. Hilton II
Country: United States
Do not support or buy products from Physicians Choice OR Great American Products, they are sister companies!
Placed order online for 2 months and 1 month free of their prostate formula for $107.59. The company was unable to process order to mail me the product. I called 4 times over a 2 week period and after multiple excuses, rude customer service representatives, and failed promises of a return call from a Manager to resolve my complaint they now claim to be processing a $107.59 refund. BUT, I am told it will take 3-5 business days for the money to be refunded to my card. They take the $107 of my card instantly, fail to be able to process my order, and are unwilling to credit the $107.59 back to my card in a timely manner.
This is a total break down of this company from the ownership, through management down to customer service in properly running a company!
I will be filling a complaint with the Bettewr Business bereau Monday morning.
MORE TO FOLLOW I DONT HAVE THE MONEY BACK ON MY CARD!!! MAYBE IN ANOTHER WEEK???
DO NOT BUY ANY PRODUCTS FROM PHYSICIANS CHOICE OR GREAT AMERICAN PRODUCTS!!! A SCAM OR AT MINIMAL HORRIBLY MANAGED COMPANIES!!!
Placed order online for 2 months and 1 month free of their prostate formula for $107.59. The company was unable to process order to mail me the product. I called 4 times over a 2 week period and after multiple excuses, rude customer service representatives, and failed promises of a return call from a Manager to resolve my complaint they now claim to be processing a $107.59 refund. BUT, I am told it will take 3-5 business days for the money to be refunded to my card. They take the $107 of my card instantly, fail to be able to process my order, and are unwilling to credit the $107.59 back to my card in a timely manner.
This is a total break down of this company from the ownership, through management down to customer service in properly running a company!
I will be filling a complaint with the Bettewr Business bereau Monday morning.
MORE TO FOLLOW I DONT HAVE THE MONEY BACK ON MY CARD!!! MAYBE IN ANOTHER WEEK???
DO NOT BUY ANY PRODUCTS FROM PHYSICIANS CHOICE OR GREAT AMERICAN PRODUCTS!!! A SCAM OR AT MINIMAL HORRIBLY MANAGED COMPANIES!!!
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