Mortgage issues with Bank Of America....

ComplaintsBanksBank of America

Complaint

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RainbowRhonda
Country: United States
Has anyone had issues with Bank Of America? Our address changed due to 911 address changes and then I had a name change due to a marriage...still trying to work with Bank Of America to update the changes. I have faxed the documents several times and mailed several times..When I call of course no record the documents were received. Any suggestions? Does anyone have a valid email address so there is a record documents were sent?

Comments

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    tj
    If you mail certified return receipt requested, you will have proof of mailing, and proof of their receipt.

    Your loan docs should indicate the address for correspondance related to your loan, and that same information should be on your monthly statements.

    If they are failing to respond to correspondance sent to that address, they are probably in violation of RESPA, and you can file a HUD complaint, including copies of documentation showing they got your docs.

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