Portfolio Recovery are idiots

ComplaintsCollection AgenciesPortfolio Recovery Associates

Complaint

+1
jack
Country: United States
You know if you called me about 10 times asking for someone who I don't know and I told you that I've had this phone number for 6yrs and I don't know the person you are calling for, wouldn't you move on and quit bothering me? Not these idiots, they still call 3 times a day.  I have told them so many times that the person they are looking for, I don't know and they aren't at this number.  When you are dealing with this type of idiots, you can understand what kind of company this is.  They are trash, scam artist and the only thing left is to report them to the PUC.  They even have to post on their own website that they are not a scam.  If you run a decent company, you let your actions speak for themselves.  You don't have to tell everyone you are legit.  Just more proof they are a scam.

Comments

  • +1
    tj
    Send them a letter, mailed certified, notifying them that they have been calling you repeatedly at your phone number <nnn-nnn-nnnn> asking for <other person>, who you do not know and who cannot be reached at your phone number, that you have told them to cease calling your number, yet they have continued to call in violation of FDCPA.  Notify them to cease calling.

    After verifying their receipt of your letter (via the USPS website and certified number), if you receive additional calls, file a complaint with your state Attorney General.  You can also sue them for violating FDCPA through repeated harassing calls and voilating your cease communications request, up to $1000 statutory plus actual damages.  FDCPA allows courts to award attorney fees, so you may be able to find an attorney to take the case on contingency, or you can sue in your local small claims court.
  • 0
    Mike
    They call my FAX line several times a week for the last year or so to a phone number that does not ring because I have all the ringers silenced. I use this line  purely for the occasional FAX I need to send or receive, and as a secondary line to call out from if my wife or son is using the main line. I also use this line as my "contact" number on all credit cards. Basically unless you're sending a FAX to me, this line is all but useless for incoming calls since all the ringers are off. I only know there is a call coming through if I am watching TV as the caller I.D. will flash on the screen, and it is of course all on my caller I.D.'s until I delete it from all my phones. So the only people or company's who would have this number are my credit card company's and anyone who may be FAXING something to me.

    I only answered the call a couple of times, but hung up before going through any of the prompts. I was curious to hear what the recording said.

    I don't want to send them a cease and dissist letter because I don't want to give them my name and adress in the likely event that this is a case of mistaken identity or someone who had my number before, even though I've had that number for nearly 7 years. They've never sent any letter to my house. Neither me nor my wife have any bad debts that we are even remotely aware of.

    Should I keep ignoring it? Even though I'm not bothered by the phone ringing, I'd still like it to stop.

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