Activation and Renewal of Games Mania Subscription Service with any request

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Complaint

0
Gaurav Mittal
Country: India
I have been charged Rs 5 daily from Airtel for some Games Mania Subscription Service that I never requested to them from the last 2 months. I am getting a message from ‘AD54321’ daily about its renewal. I repeatedly registered complaints about this on Airtel Customer Care (198) about this but the issue is still not resolved. Even Airtel blocked me for its complaint center and now I am not able to raise my complaint. Please look into it and take appropriate action on it as soon as possible. My Airtel prepaid number is 9560127796.
Thanks,
Gaurav Mittal

Comments

  • 0
    Airtel
    Dear Gaurav ,

    This is to inform you that your concern listed 26 May 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  • 0
    Airtel
    Dear Gaurav ,

    This is to inform that your concern listed on 26 May 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
        
    Regards    
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  • 0
    Airtel
    Dear Gaurav ,

    I would like to inform you that your concern listed 26 May 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
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  • 0
    Renuka
    Airtel is the worst service provider in India. Without any activation of service from the customer side, they activate that service and charged for the same. To deactivate the service you have to call on their call center (for which they charge too!) and after calling they don't deactivate that service. This has happened with me for more than 4 to 5 times and they are not compensating for the charge levied on me for that service. I am fed up of calling the pathetic customer care service. And now my customer care is blocked. Am continously trying their customer care continuously but all in vain.

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