Unauthorized Charges on Credit Card
Complaint
Joann Kelly
Country: United States
We noticed in July, 2011 that a $24.95 monthly charge for sem funsource and a 24.95 charge for sem value plus were showing up on our credit card statement and had been since February. I never heard of these companies and had no idea how they could be charging us $50 a month for something we never authorized, for which we were getting no product, zero, for our money. I called the number on the statement and they are like a clearing house that handles a lot of companies and they cancelled the membership which I never authorized and sent me a form to sign and return to them and maybe I will and, maybe not, get back my $303 they scammed out of me. Buyer beware! This happened because I bought Hydrolize over the phone.
Comments
Dispute directly through your bank.
File a written dispute or fraud affidavit against all unauthorized charges, and close the account or block the card number to prevent additional fraud.
File fraud complaints against both companies with FTC, your state AG, and at www.ic3.gov