Rude behavior of Lady conductor

I am not sure why passengers in BMTC are being treated in a very rude manner by the conductors, we are travelling by paying the amount and it’s not a free travel, even when free travels are provided people will be having some proper response and respect towards the bus passengers, but here conductors are now a days treating passengers like slaves. Today I travelled from CMRIT to ITPL at around 09:20 A.M. with (Tkn number - 11469) & (Bus No - KA 01 F - 8837).I saw the bus is packed fully and conductor was sitting at the front seat.After 5 minutes,she vacated the place.Since no other place is free ,I occupied it.She came back and asked me very rudely with attitude to vacate the seat though the bus is packed and no other vacant seat is available. As she was a lady conductor, with due respect I did not argue with her. It does not mean that she will behave like this with the passengers. I felt very offended.This kind of behaviors is totally unacceptable. How come a recognized Government organization i.e. BMTC is taking up the conductors who does not know how to behave the passengers. With the tiny hope I am writing this to you, please see what action can be taken against her so that she will change her behavior.