deativate dialertone
Complaint
joshikala
Country: India
dialer tone is set without my interest and 30 is being charged for it. the dialer tone is not deativated upon my request too. please diactivate the dialer tone as my balance is being lost. my number 9848999676.
thank you,
joshikala
thank you,
joshikala
Comments
I'm frm KErala..
aur ye MCI kya hai har do din mai 1rs kaat lete hai
plz help...............
adityalove91@gmail.com
eg. DT DEACT and sed to 55456. with in 24 hour deactivate dialer tone
****AND PL FORWARD THIS MASSAGE TO ALL****
eg. DT DEACT and sed to 55456. with in 24 hour deactivate dialer tone
****AND PL FORWARD THIS MASSAGE TO ALL****
I have been charged Rs 25/- every day since 24th nov 09 till date. I request to deactivate Rs25/-GPRS Plan An activate Rs 5/- GPRS Plan.
Since 24th of November 09 without my approval Rs 25/- per day GPRS plan has been activated to my cell no 9702589925 9702589925 .I made a complaint on customer care on 25th nov 09 to deactivate the Rs 25/- GPRS plan and on the customer care suggestion had asked them to activate for Rs 5/- GPRS plan.I was assured with in six hours things will be done but on 25th it was not done.
On 26th morning I spoke to Mr. Fayaj shaikh who also assured me to get it done by 4 to 5 hours but still it was not carried out.
On 27th I spoke to Mr Sujit & Madam Mamata at around 11am who again assured me to get it done by one hour or so. Same evening at around 4pm when I checked back with customer care I found nothing was done. I asked for Madam Mamata who did not come on line.I asked for some senior person I was kept on hold for 15 minutes.
Pl let me know is this the way to harass your customer for no fault. Pl treat this as final request as I have no alternate but to go to the Higher authorities.
Thanks & Regards