unauthorized charge

ComplaintsScamsSeattle Coffee Direct

Complaint

0
edward
Country: United States
today noticed a unauthorized charge for $79.00 on my debit card.  I never signed up for this company I did sign up for world tea express promotion,I do beleave conected together, I plan on contesting the charges through my bank which will reverse the charges.  I will also be calling the company on Monday! we need to stop this scam!!!

Comments

  • 0
    Barbara
    I have heard that there are a lot of people complaining about unauthorized charges on their cards that seem to in some way be affiliates of this company if not the company itself
  • 0
    R. Davies
    Just had an unauthorized charge for $79.00 appear on our credit card this morning.  Never heard of this company and happened to see this link.  Interesting that it is for the same amount.  Calling the company also.
  • 0
    KLD5
    They will promise a refund but will not follow through.  They will blame a computer or server error - if you are lucky enough to get through to them. The parent company is Peel, Inc.  I'm just disgusted that they are ripping so many people off (including me!)... I actually contacted my local FBI office and they told me that unauthorized charges to your credit card IS CREDIT CARD FRAUD and is handled by the United States Secret Service Agency! I've already left a message with them and I will be filing a complaint and making them aware of Peel, Inc.  Please do the same...  Together we can expose this company!

    http://www.secretservice.gov/field_offices.shtml

    Also, here is the form to file a complaint with the Illinois Attorney General's Office:
    http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf

    BBB Link:
    http://www.bbb.org/chicago/business-reviews/p ... 0239#govtaction
  • 0
    some hope
    I kept the cancellation email from seattlecoffeedirect.com that I recieved in May of 08.  After days of trying to call and getting "all circuits are busy", I emailed this at 918am today:
    You have charged my credit card-the one originally related to this account $79.00 on 11/27/09.  This is theft.  I want the funds replaced to the account immediately!  This account was cancelled on 05/13/08.  I have had to replace the card at my expense in order to change the credit card number to make it secure from your company.  That was a 15$ charge.  I have also reported the theft to the better business bureau in your area and nationally.  I will also be filing theft charges if I do not receive an immediate response and a return of the funds to my account.

    Then at 920am today I get this in return:

    Dear Customer,

    Your refunds have been processed and should show up on your statement within

    72 hours. You will also not receive any more shipments.

    Brian Dale

    President


    We shall see if the funds reappear.  I will print and send this with the charge dispute to my credit card company.  I called the secret service in the companies area, they told me that unless "criminal intent" could be proven..they had no authority. I did report the company(yesterday) to the BBB in that area and nationally.  The Illinois attorney general is not a bad idea, though, but they all act like they don't know why you are calling THEM, and what do you want them to do..when you tell them to just be aware it is happening...they're like.."oh...well...ok....thanks"
    PPFPFPFPpfpfp...like they care until it happens to them.
  • 0
    some hope
    OK...here it is:
    The companies are all subsiduaries of Peel inc.  I contacted this guy and got my $79.00 returned in just under 72 hours:

    Brian Dale

    President

    ---
    Brian Dale
    briandale@peel.com
    847-424-0954 x 17
  • 0
    Valerie A.
    This is such crap! How is this company STILL being allowed to rip us all off???? They have been turned in more than enough times to put a normal citizen behind bars for a LONG time! Why is this company allowed to keep doing this? Anyone got an answer to that?
  • 0
    tj
    Illinois Attorney General Madigan has sued Peel, Inc. and its president, Brian Dale.

    http://www.illinoisattorneygeneral.gov/pressroom/2010_02/20100217b.html

    If you lost money due to unauthorized charges, file a complaint with the Illinois Attorney General, but still make sure you dispute any charges through your bank immediately, since if the company turns out to be insolvent, bank disputes within 60 days may still push the loss back on this company's payment processor and retrieve your money.

Post a new comment