Complaint

0
Georgios Zachariadis
Country: Qatar
Please provide me with ooredoo contact number. No one is answering the phone, nor I can find an e-mail address to contact complaints ooredoo. Six technicians from ooredoo visited my home with the excuse to change my mosaic system to fibre optics. They have spent a few hours and informed me they will visited me next morning. They have never showed up, they do not answer to any of my calls. I do not have internet, my TV is not working and I have no alternative than take leave from my work and visit ooredoo hoping to solve my problem. I did not expect such a behaviour from ooredoo.
Kindly transmit the subject e-mail to ooredoo. My mobile No is 55673940.

George Zachariadis.

Comments

  • 0
    Anil Chacko
    Ooredoo having the worst service ever. They are prompt in new services only. Service providing is at it's worst. I am following them to fix my Mozaic TV complaint for the last 3 weeks.

    Really hell service thery are providing
  • 0
    Sandhya S.
    Ooredoo is the worst ISP I have come across. I am in this country for the past 1 year now and I cannot believe that they get away with this pathetic/no service. Nobody picks up the phone firstly. Then when you log in fault on-line, nobody calls you back. Then when you visit their office, they just say another fault will be registered and someone will call you......I am still waiting.

    There is no skilled staff, no concept of customer service  etc...!!!! Pathetic is an understatement.....

    I am going to put so much negative feedback on Ooredoo everywhere that people should think of alternatives before going to them.
  • 0
    gulay
    Today I decide too to put everywhere my complaints about ooredoo. the customer service stuffs are so rude. since one week I call them every morning at 8, if you ask if this has helped me, no.. I'm waiting since 33 days for internet connection. the only think that they say is YOU HAVE TO WAIT we are working on it. What kind of stuffs do you have, from where did you get them. and the customer service stuffs have no phones to contact the technical service. they communicate via email. they are like a joke. on this side the first complaint has been written on 24. feb,  months later , they are still the same [***]....
  • 0
    Richie Jacob
    Hi Everyone!
    I'm a 14 year Indian expatriate boy living in Qatar..
    I love playing Minecraft with my friends(Multiplayer) So obviously this requires internet connection! But half the time me and  my friends cannot play because my connection cuts out every half an hour or so and it really agitates me!

    They Claim they have lightning fast speeds and have upgraded the Fiber users who have paid for 10 MB Speeds to 25 MB for free.. And Similarily people with 1 MB Internet speeds to 10MB..
    My Dad paid for 10MB internet speed and we're still on 10MB! When it has been around 2 months since they announced this!
    Either way, no matter what Internet speed we have, the internet cuts out atleast thrice everyday!
    Ooredoo Sucks!

    Regards,
    Richie Jacob
  • 0
    Samantha
    If there's a choice of any other internet provider here in Qatar I would shift! ooredoo service and customer service really sucks!
  • 0
    khurram samad
    i am use mozaic fibre obtic but this time tv internet and telephone no working plz you check whats problum
  • 0
    AHMED
    Very bad service.. They seem not to want give new connection too, coz i applied for connection before 3 months, no connection till now
  • 0
    Nihit
    I have oredoo landline, internet and mozaic tv. 25 days ago they have upgraded it to fibre optics since then everything is not working. After repeated complaints the connection gets resTore for 2 hrs and again it goes. Customer rep always ask to wait for 48 hrs. Hopeless customer support by oredoo. I m too disappointed.
  • 0
    THUSHARA
    We have been using unlimited internet connection since 3years,but now it is too slow,many time we called to ooredoo service.They are giving funny answers only.No any solutions.

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