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Complaint

0
Dennis Foshe
Country: United States
What the hell? I agreed to a free trial sample of instaflex and... well... you know what you've done.I  agreed to pay you $4.99 ONLY on the free trial and did not in any way or shape order another bottle. The phone number you're giving out is having technical difficulties and no one from your company can be reached. DO NOT take another payment out of my account and I want a refund to my account for the difference  between your bill and the $4.99 that I agreed to pay. I will return your 90 capsule bottle. Again, I do not agree to these extra charges and I do not agree to accept any product from you. Stop the deception. Send me your return address.

Comments

  • 0
    Instaflex Support
    Dennis,

    We were experience a brief outage due to technical difficulties but we are back live now.  We look forward to helping you with your account.
  • 0
    Irish Harkins
    I received instaflex in 8-17-2013 and called to cancel auto order in 9-15-13. the shipment was already sent so it was discounted by $40.00.  I don"t see the improvement for the cost in my budget. I emailed again to Lucky Vitamin co. to find that is not where i ordered Instaflex (10-2-13).  I cancelled the ordered but and again are seeing money out of my account of $34.98 on 11-1-13. please cancel order #4598769 for any more shipment. I'll send back this order. I finally find my only email from Your co. on 8-17-13 about the trail offer. No other communication from Instaflex, just debits from my accounts. I do have Lucky Vitamin cancellation order #LBN-694321on 10-2-13.  Your search engines for cancellation on web are very hard to use TO CANCEL.  Please refund my money & DO NOT send me any more.  Your lack of communication has cost You a customer. Customer ID #6369403.
  • 0
    tj
    They are running a cramming scam.
    The "problems" with cancellations are deliberate, to ensure they can keep  taking your money longer.

    If you have any unauthorized charges, or can't get them to actually cancel, or even find how to contact them, dispute the charges through your bank, and have your bank shut down your account or block your card number to prevent further fraud and theft.  Your bank can reverse charges back 2 to 3 months if you dispute promptly, under FRB Reg. E or FCBA.

    File fraud complaints with FTC and your state Attorney General.

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