Fake commitments by telecallers
Complaint
Rajan Kumar
Country: India
I received a call from India Today Book club for having won a prize and to redeem the prize I will have to do purchasing of Rs.17,000/-. As advised, I did the purchasing. After having sepnt the money I noticed all the commitments given by them are fake.
1. The prize confirmed by the telecalling person, was denied by the customer care deptt. as they don't offer such prizes.
2. Complementary gift code given on purchase invoices are not correct. Every time I put the number, I receive 'incorrect number' message.
3. On contacting the customer care deptt., reply received as complimentary gift vouchers are out of stock.
4. The email ID of the telecalling executive was also fake.
I have a very bad experience with ITBC.
regards
Rajan
1. The prize confirmed by the telecalling person, was denied by the customer care deptt. as they don't offer such prizes.
2. Complementary gift code given on purchase invoices are not correct. Every time I put the number, I receive 'incorrect number' message.
3. On contacting the customer care deptt., reply received as complimentary gift vouchers are out of stock.
4. The email ID of the telecalling executive was also fake.
I have a very bad experience with ITBC.
regards
Rajan
Comments
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
onlinesupport@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
011-40502424
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
onlinesupport@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
011-40502424