Phone Scam

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Complaint

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Tracey
Country: United States
This company called July 1, 2012 and said we owed $667.39 for services we never ordered, and they were sending us to a collection agency. They played a recording from March, when they had called to say we owed $599.00 from last year for services never ordered. They said the only way to cancel was to answer a series of specific questions. When I refused to say we owed them anything, they asked if I could "receive invoices" for my company. They recorded these answers and played them back to try to "prove" we owe them $667.00. This is a complete scam, and I told the "collection agent" Nathan Forbes as much. He ended up yelling at me and telling me it sounded like I had something to hide! I am now filing complaints with the state Attorney General and the BBB.

Comments

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  • 0
    joe
    this is a big scam DO NOT sign up or even talk to them. they should be in jail
  • 0
    Shawn in Florida
    Ditto, finally got them to fax us an "invoice" which i mailed to the state attorneys office , the NY BBB and FTC
    ingenious how they used my recording to try to scare me into paying for something i didnt authorize, they called us in sept 2012 saying we owed for past listings and recorded me authorizing them to send me a copy of what they say we owe, i never agreed to anything other than for them to send proof of what they say we owed
    well i guess they gave me what i asked for four months later after arguing with me for a half hour saying "sir, i have your authorization right here on the recording" and "we will be sending this to collections"

    they called today asking if we received the invoice on the fax, i told "Joanne" that we had sent all the information to the bbb.ftc and our lawyer then i think she hung up, lets see if they call back
  • 0
    Bill
    Unreal, the same phone call just happend. I knew something was fishy so I decided to do a google seach. And bam this was the 1st heading. Thank god I refused to answer any questions. I hope that the scamers try to call me back because I'll be ripping them a new @@@hole.
    I appreicate forums like this.
  • 0
    Michelle R.
    i just received a call from them today 3/21/13 saying that the owner of my property would like to cancel the order that we have with them and i just need to confirm everything and kept asking me if was able to process payments for this property. i said yes and kept asking them is this for sure this was for a cancellation they assured me it was and to be sure i have the confermation number which they provided saying that it was for cancellation. They said they will be faxing me the invoice and that a payment of $599.00 is due for past service. After the call i called our accounting dept. and they said it was a scam and not at all true. i would like to know how to call them back and tell them what liars they are and that they are not going to get away with this befor it goes any further. Does anybody know who i can call??????
  • 0
    Lois
    I have been scammed by this company almost twice. Last May 2012 they called me and said my husband owed them 599.99 of Online Public Yellow Pages.  They said I had okayed it being the bookkeeper of my husbands company.  They played me a tape that sounded like my voice agreeing to this , but I should have known they had somehow made it into what they wanted be to say cause all there was  were 1 word answers. I never answer with one word I should have known it was a scam.  but being afraid of them sending it to a collection agency really worried me so I gave in and sent them a check over the phonw! Stupid or What!
    Now just last week they called and said I owed them $849.99 & it was 269 days over due.  Again it scared me, but I listened to my voice again. Exact same recording they had before.  I told them I took care of last years because I didn't want my credit hurt, but I knew I did not authorize it again this year!  They told me it was automatatic renewal and if I had read the bottom of my invoice it was there in small letters.  Found the invoice and there is no such thing.  I almost paid them again.  gave them my account number so they could debit it from my account on the 27th, 2013. Got to my bank and they convinced me it was a scam & to stop payment and I did.  Can't wait to see what this week brings to us.  going to call BBB and whoever else anyone has information on that I can contact.
  • 0
    Sharyn
    I have been receiving phone calls from collection agencies regarding an invoice for $667 which is now $1400 because of interest/penalities.  This goes back to March 2012.  I never signed up for online yellow pages!  They keep on calling saying the bill is more & more and it will now go to court.  We will not pay them, we never ordered the service.  The collection agency said that their lawyers checked it out and it legite.  This is a total scam.  I will not speak to anyone that calls now selling anything unless I know the company.  I know they are just trying to scare me but this is getting ridiculous.  I was hoping they would just give up calling but every few months I get another call!
  • 0
    Sharyn
    I have been harassed for 1-l/2 yrs by a collection agency hired by online yellow pages stating we owed them for services we ordered.  I never agreed to this service, same as others above, they asked yes & no questions and then doctored the recording to make it sound like I agreed to their services.  Our bill has gone from $599 to $1004 because of interest and I am getting calls and faxes every day from a collection agency.  I have filed a complaint with the MA Attorney General's office and spoken to our lawyer who says just tell them to take you to court, they won't.  I just want this harassement to stop!  I have hung up on the guy several times but he just keeps on calling.
  • 0
    business owner in Texas
    We have had all of the same issues that are mentioned above...I have just reported them to all suggested agencies. Thanks!
  • 0
    pa
    Is this still happening in 2016??????? We have been harassed numerous times since the beginning of the year. One of the company employees made a payment over the phone, but right after the check cleared our account, we ended filing a dispute, because after some research, we suspected a scam. Now they are calling back, complaining about how our bank didn't authorize the check.. and now we have additional fees and interest added. The man who called from 'Yellow Pages' insisted that I had made the payment last year, but I wasn't even here a year ago! Even though I did not make the last payment that we disputed, my name is the only one on their account. Where did they get that??!?! Also, when he started to raise his voice with me, and harass me, i hung up. He called back several more times, finally i answered again and told him he needs to talk to the supervisor at a later time. He hung up on me, and hasn't called back. :) HUGE SCAM, we are NOT paying them ANYTHING!!!!!!!
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