213-943-5214 Tele-scum
Complaint
Chuck
Country: United States
"verifying" information so they can send me a free trade magazine.
They, of course, wouldn't identify themselves & continued to prod for personal data, which I refused until they told me who they were & who they were representing.
The only thing they would tell me is they were going to send me a "Medical Devices" magazine. I intend to contact the publisher & inform them this type of marketing is going to cost them my business.
http://www.devicelink.com/staffbox.html#mag_contacts
Medical Device Link
Canon Communications LLC
11444 W. Olympic Blvd.
Los Angeles, CA 90064
Main Phone: 310/445-4200
Fax: 310/445-4299
Corporate Web Site: www.cancom.com
http://www.cancom.com/
They, of course, wouldn't identify themselves & continued to prod for personal data, which I refused until they told me who they were & who they were representing.
The only thing they would tell me is they were going to send me a "Medical Devices" magazine. I intend to contact the publisher & inform them this type of marketing is going to cost them my business.
http://www.devicelink.com/staffbox.html#mag_contacts
Medical Device Link
Canon Communications LLC
11444 W. Olympic Blvd.
Los Angeles, CA 90064
Main Phone: 310/445-4200
Fax: 310/445-4299
Corporate Web Site: www.cancom.com
http://www.cancom.com/
Comments
Normally they only call businesses in a particular industry. If it looks like their sign-up telemarketers are running amuck, maybe to jack up their numbers, call Cannon, complain, and ask to be taken off their call list. If they are calling your residence, get on the Do-Not-Call list, and tell them so. They generally have no interest in calling residences or unrelated businesses.
It is common for trade magazines to be free to businesses or professionals in various industries. It is also common for them to check whether the people getting their magazines are actually in that industry, usually just thru questions, so that they can pass the subscriber audits that their paying advertisers use to determine the worth of advertising thru them. They make their revenue on the paid advertising.
If you aren't in the medical device business, then just tell them you don't want any. Not everyone is into canulas, surgical instruments, peristaltic pumps, biosensors, or FDA approved clean room packaging and radiation sterilization services.
Are they calling your home phone, or your business phone? Did you recently get this phone number?
Although I do business from this number it is residential & I have asked this & other 3rd party outsource telemarketers to put me on their "do-not- call" list numerous times, but they ALL pretty much ignore the request.
If they wanted to be legitimate, the FTC reg says they should obtain the list from the government, then eliminate all phones numbers on that list from their call programs.
This is obviously not going to happen.
Thanks again for your previous feedbacks
Business telemarketing is not covered by the Do Not Call list, so companies who are calling from lists of businesses might not be legally required to scrub those lists against the Do Not Call database.
What you might try is getting a device that intercepts your calls, provides a message to the caller, and rings thru to your actual phone only when the caller enters a specific number that you provide in your message. The autodialers used by telemarketers often hang up if they detect the message from a voicemail system, and in any case it would take a live caller to understand your message and enter the correct code.
You can also use these devices to allow callers to reach your fax machine, or your voice mail, but only on entering the proper code, so junk autodialed faxes and recorded messages are generally blocked.
Look up "Privacy Corp".
Business callers would call live, since they wouldn't get thru most company switchboards with autodialing. But despite the annoyance, they are usually better behaved than consumer telemarketers, and fewer are running actual scams.
The calls come in EVERYDAY at the exact same time - 10:27AM CST
so I'm guessing it's an automated system.
Anytime I answer, I hear a humming/buzzing sound, then it hangs up.
There's never anyone there and no response.
I don't owe anyone anything, so I know it's not a bill collector.
If it's a magazine subscription renewal, I do all of mine directly through the company's website or through email, as I don't respond to solicitation phone calls. I also won't renew a magazine subscription if the company uses practices like this.
I'm not in the medical field, so not really sure why they would be calling me about magazine subscriptions related to that field.
Also, I've had the home number since 1991 and the cell number since 1996, so they are not new numbers.
I've gotten to the point now that I don't even answer calls from this number anymore and have even assigned it a special ring tone so I know to ignore it.
Except for today. The call came in at 12:42PM CST. Strange.
I actually tried to answer it; Same thing. Line noise and no response.
I work at night, so these early morning calls have to stop now.
Finally had enough of it.
Went and filed a legitimate formal complaint with the FCC and WILL follow up with it is as well. I gave the FCC as much info as I could find about this company, their calling practices, locations, numbers, website address, etc.
Hopefully something will be done about it, and soon.