Inactivation of services and lose amount.
Complaint
Anant kumar
Country: India
Hello Sir,
I had recharged mobile no.9981601721 with Rs.64 on 28-11-2011 for message pack and I messaged freely without noticing that it charged from my account due to which i lose Rs.30.So I request you to activate message pack services and refund the amount which I had lost,not satisfied from customer care.
thank U
I had recharged mobile no.9981601721 with Rs.64 on 28-11-2011 for message pack and I messaged freely without noticing that it charged from my account due to which i lose Rs.30.So I request you to activate message pack services and refund the amount which I had lost,not satisfied from customer care.
thank U
Comments
This is to inform you that your concern listed on 30 Nov. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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We would like to inform you that your concern listed 30 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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