Poor battery backup and service

Complaint

0
Vikas
Country: India
Buy Samsung mobile only if you don want to get humiliated by their service center. I bought samsung mobile C3053 in august 09, I was convinced to see the battery backup specification in the product details at samsung website that said talktime upto 7 hrs and standby upto 340 hrs. To my surprise it's battery was drained out in 24hrs after the first recharge and never improved.



When approached BTM Service station in Bangalore they replaced the battery but that didn't work, after that they observed the battery backup for few days and told me they get battery backup of two days which certainly is lie but still far less than meeting the specifications.



Since than from last one month around 8 times have been to this service center and everytime they tell me they get it for 48hrs and phone is good. after figthing with them they will direct me to a new person who will keep it for observation again.



I am feeling humiliated by them and realizing they never wanted to accept the problem and fix it.

Comments

  • 0
    amandeep singh
    dear sir,mam
      i brout new samsung set s5233s ( samsung star)11/11/2009 its battery backup very low nd many time hang it i repare it barnala(punjab) city samsung center .but m not setsisfied his service because not solve my problem now its wrranty period but after 6month its set use less me.so plz replace my set.i know samsung care his customer phon emi ni(357202030702576).hope do needful action as soon as,

    Thaks
    amandeep singh
    email,id_    amanbrar97@rediffmail.com
    mob no  9878999141



























    samsung

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