unnecessary deduction of money

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Complaint

0
spoorthy
Country: India
i am using a airtel sim from 2 years...4 days back i reaceived a message from AT AIRINIF that thanks for downloading value pack from airtel and rs 70 ws deducted...the next day again received the same message and rs.75,rs 99 ws deducted respectively...i have lost rs 70+75+4+99+99..i pls request u 2 resolve the problem and refund the same...
thank you...

Comments

  • 0
    airtelpresence
    Namaste Spoorthy,
     
    This is to inform you that your concern listed on 21 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel.presence@in.airtel.com

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards        
    Rakesh Kumar    
    airtelpresence (airtel customer service team)
    bharti airtel ltd    
    airtel.presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
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    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    airtelpresence
    Namaste Spoorthy,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.presence@in.airtel.com
        
    We assure you that we are committed to resolving the issue to your satisfaction.
        
    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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